Thought: Everyone makes mistakes or acts selfishly occasionally, yet by and large, you can trust someone you view as dependable – and that includes you.

Thought: Your word can create the most beautiful dream, […]

Collaboration is the new way to work. Walls are being removed and collaboration points are being designed into workplaces. Though collaboration isn’t new, it is being revived.

In a world of extreme […]

It was the worst case of déjà vu ever.  A massive and fierce tornado bearing down on city of over a million people. We were here as a state, in this same city, only 14 short years ago. 
Could this really be […]

Have you ever considered this…?  “A Veteran, whether active duty, discharged, retired, or reserve, is someone who, at one point in his or her life, wrote a blank check made payable to The United States of […]

(This is the fourth in a 12-part series on the origins of Lean in the U.S. and my role as one of its pioneers.)

By 1984 Omark was gaining wide recognition as one of the best companies in America. The company […]

Isn’t it amazing how we complain about our federal government’s lack of guts to do anything about the entitlements and yet we do nothing about it in our own organizations. Have you looked at your own organization […]

With spring well underway, many people have started their annual home spring cleaning ritual. Have you ever thought about doing a spring cleaning for your business? Spring is a great time for business leaders to […]

Imagine Their Surprise
“The whole department has quietly agreed never to mark anything but good scores on the damn thing!”

I was talking with Joan, an employee of a large medical service provider and […]