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Chip Bell

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Chip R. Bell is a renowned keynote speaker and has served as a customer loyalty consultant to some of the world’s most famous brands. He has authored a number of national best-selling books including “The 9 1⁄2 Principles of Innovative Service.” His newest book is the just-released, “Kaleidoscope: Delivering Innovative Service That Sparkles.” He can be reached at  »  View Profile

Is Your Service Ethical?

by  Chip Bell  |  Self Leadership
Is Your Service Ethical?

Mr. Hightower was not a very nice man. His cold countenance was so tight it appeared even a faint smile would shatter his face. I was reading a bedtime story to my kid brother and he asked, “What’s a troll?” When I told him that a troll was » Read More

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