“Mr. Gorbachev, Tear down this wall!” A number of years ago I was fortunate to be on the opening team of a new theme park in California. I was one of the first brought on in my department, and in those initial months as the park was being built it was a thrill to watch » Read More
Category Archives: Workplace Issues
Let’s face it: there is no such a company where literally everyone agrees with each other and where conflicts do not rise. Armed with this realization, what matters isn’t only how you’ll be able to keep the misunderstandings among coworkers to a minimum but also how to address them once the inevitable happens. After all, » Read More
In a refreshing interview, CEO Jim Franklin shares his company’s views on employee engagement. SendGrid’s approach to job design is both exhilarating and gutsy.
No one likes being pushed or bullied into making snap decisions. There’s something unnerving about the situation where we’re the demand is “I need an answer, and I need it now!” Of course, if you work as in law enforcement or an emergency room, sometimes immediate decisions are necessary. But most of the time, the » Read More
As a manager, have you ever been in a situation like this? You’re dreading this meeting. You’re rolling out the new changes to the benefits plan. Of course employees are going to be paying more for less. Your goal is to keep the reaction to a low roar. One of your employees ambushes you in » Read More
With all the talk about Employee Engagement it seems as leaders we are primarily asking the question “Are THEY engaged?” You may well be fully engaged, but if you are a leader and expecting something (like engagement!) from others it is critical that you take a look in the mirror and honestly assess whether you » Read More
If you are a leader you will face skeptics. They are the people who will dismiss ideas rather than offer ideas of their own. They will respond to “how can we?” with “why we can’t.” They will question actions planned and judge actions taken. They might even question your motives. The bad news is that » Read More
Ok… here’s how it works. First I tell you a story. Then I ask you some questions. Then you answer in the comment section. It’s like a discussion where people exchange ideas, and we all learn something. Perhaps you have heard of it before. It’s fun. Let’s play. For a long time I was the » Read More
How do you view the work that you are currently doing? Do you see your work as a job or do you see it as a calling? Does your work provide you with satisfaction? There is a significant amount of research available indicating that many find their work unfulfilling and lacking a sense of purpose. » Read More
What does it mean to be connected? Some employees openly volunteer personal information like aging parent concerns and children’s activities. Others hold their cards close and share very little unless you take the time to get to know them. Are you asking questions on a regular basis to express interest, expand trust, and deepen relationships? Or have you been too busy?