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Category Archives: Workplace Issues

What Every Leader Should Know About Organization Culture

Snooping Businessman Holding Glass to Wall

Your behaviors are contagious. Choose carefully. Perhaps you are familiar with a popular insurance company TV ad based on the concept of “paying it forward.” A woman prevents a guy from stepping off the street corner into the path of an oncoming car.  The man who observes this from a restaurant window later helps a » Read More

The New Labor Movement

That Sucks!

When I was 15 years old, I desperately wanted to leave home and see the world. Mom made it clear that to do that, I’d need some cash. So I did what any self-serving kid would do. I got a job. My first teenage jobs were: Church camp dishwasher Auto dealer file clerk Guitar cord » Read More

Can you rebuild broken trust?

Risk management concept, arrow hitting an apple on a businessman

“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location.  The » Read More

Breaking Down Those Organizational Walls

paul larue

“Mr. Gorbachev, Tear down this wall!” A number of years ago I was fortunate to be on the opening team of a new theme park in California. I was one of the first brought on in my department, and in those initial months as the park was being built it was a thrill to watch » Read More


Smoothing the Creases: 5 Ways to Manage Conflict in the Workplace


Let’s face it: there is no such a company where literally everyone agrees with each other and where conflicts do not rise. Armed with this realization, what matters isn’t only how you’ll be able to keep the misunderstandings among coworkers to a minimum but also how to address them once the inevitable happens. After all, » Read More


Creating employee engagement through culture and job design

Send Grid: culture tenets

In a refreshing interview, CEO Jim Franklin shares his company’s views on employee engagement. SendGrid’s approach to job design is both exhilarating and gutsy.


52 Ways To Avoid Giving An Immediate Answer


No one likes being pushed or bullied into making snap decisions.  There’s something unnerving about the situation where we’re the demand is “I need an answer, and I need it now!”  Of course, if you work as in law enforcement or an emergency room, sometimes immediate decisions are necessary. But most of the time, the » Read More


Be Glad They’re Telling You Off

Outrageous Coach

As a manager, have you ever been in a situation like this? You’re dreading this meeting.  You’re rolling out the new changes to the benefits plan.  Of course employees are going to be paying more for less.  Your goal is to keep the reaction to a low roar. One of your employees ambushes you in » Read More


Are You Effectively Engaging Your Team?


With all the talk about Employee Engagement it seems as leaders we are primarily asking the question “Are THEY engaged?” You may well be fully engaged, but if you are a leader and expecting something (like engagement!) from others it is critical that you take a look in the mirror and honestly assess whether you » Read More


Leading Skeptics and Believers

Leading Skeptics & Believers

If you are a leader you will face skeptics. They are the people who will dismiss ideas rather than offer ideas of their own. They will respond to “how can we?” with “why we can’t.” They will question actions planned and judge actions taken. They might even question your motives. The bad news is that » Read More

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