This is great. It’s also so important to encourage employees to be OCD about their own development.

I am very impressed with @McDonaldsCorp fast and friendly response to me when i tweeted this post to them. @letsgrowleaders Thanks. Input from our customers is a gift. We’re trying to improve and grow every […]

Thanks so much Justin. You are right, this not just a McDonald’s issue.

Devan, ahh yes. Sincerity. Bingo.

Skip, thanks so much for your great comments. I agree, this stuff is complex and looking at the whole picture is so key.

I really love this, “be the leader you want your boss to be.” Sorry…. gonna have to share

Mike, Ahh yes, the car can be an amazing place for reflection. As can airplanes. Namaste.

I think you know you’ve asked a good question as a leader when the person looks at you with a stunned face and says , “that’s a great question…” and then really needs to think.

Jane, what a story. It’s particularly disturbing to see such behaviors in those working to lead transformation… although I have seen it as well. Thanks for sharing these important examples and lists.

Mary, a great list. Yes, I always get nervous when I haven’t heard any bad news in a while. I have also seen situations where leaders encourage their team to shelter those above from the truth. I call this […]

Anil, Thanks so much for adding that. What a wonderful example of meaningful leadership. My favorite is the framed collage of our team all having fun together in various contexts. $15 dollars on snapfish. […]

An inspiring post and important reminder. Thanks for sharing it. Merry Christmas.

I love the concept of “leading with a sense of adventure and openness.” A leader can go a long way with that spirit.

A great list. It’s so important to keep lines of communication open and watch for signs of frustration. Great leaders consistently re-recruit key talent.

This is a tremendous perspective. Weaknesses really do create interconnectivity… and interconnectivity creates magic and makes life fun.