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In a NOW World, Employee Engagement is Not an Option

John Bernard — Thu, 02 Feb 2012 12:00:38 +0000

“This economic crisis doesn’t represent a cycle,” says Jeffrey Immelt, the CEO of General Electric, about The Great Recession. “It represents a reset. It’s an emotional, raw social, economic reset. People who understand that will prosper. Those who don’t will be left behind.” We are living in the Age of Mass Customization, a term coined [...]

You Can’t Learn Anything with Your Mouth Open

Brent Sprinkle — Mon, 30 Jan 2012 12:01:37 +0000

Posted in Change Management Leadership Coaching Leadership Development Self Leadership

I was sitting in a coffee shop writing a post and there was interview going on at the next table. What struck me, as I tried to write, was the amount of time the interviewer spent talking to versus listening to the interviewee. He would ask a question and as soon as she started to [...]

Leadership and Emotional Reciprocity

Cynthia Kivland — Fri, 06 Jan 2012 12:02:45 +0000

Posted in Leadership Development

Today we are faced with the pre-eminent fact that, if civilization is to survive, we must cultivate the science of human relationships. —Franklin Delano Roosevelt, 1945 Your emotions and actions impact those you lead. Research indicates that a ten percent increase in a perception of a leader who creates a positive emotional work climate results [...]

Have you shared your vision with your team?

Chery Gegelman — Thu, 29 Dec 2011 13:46:34 +0000

Posted in Change Management Leadership Development

I was a new middle manager on my first trip across the country to the Corporate Office and was seated in the Executive Boardroom for a meeting. As we were preparing to take a short break, the CEO leaned across the table and asked me, “Chery, have you shared your vision with your team?” I [...]

A Challenge for Leaders

Heather Coleman-Voss — Mon, 28 Nov 2011 12:05:21 +0000

Posted in Leadership Coaching Leadership Development

“Despite the economic recession, more employees are looking for opportunities outside of their organization than in 2008, suggesting that 2011 will be a challenging year for retention (and a hot market for firms to attract top talent).” Blessing White, 2011 Employee Engagement Report What is happening? While salaries are an important component to work and [...]

Sequel: How Engaged Employees Create Engaged Clients

Sonia Di Maulo — Thu, 03 Nov 2011 11:03:18 +0000

Posted in Leadership Development

Every passenger wants to be treated like a first class passenger and that is exactly what Porter does – their moto… Flying Refined. Porter’s Success I was deep into my work as I noticed the snack and beverage cart from the corner of my eye. I was aware of it but not ready to disengage [...]

How to Reengage the Disengaged

Sonia Di Maulo — Wed, 26 Oct 2011 11:02:44 +0000

Posted in Leadership Development

The Emergency Row Announcement I found my seat in row 16. I was right in front of the emergency row. I could hear the flight attendant introducing herself to the six passengers seated in row 17. She explained that they must have chosen the emergency seats on purpose and were prepared to hear her emergency [...]

5 Reasons Curious Leadership Will Strengthen Your Organization

Chery Gegelman — Thu, 22 Sep 2011 12:03:36 +0000

Posted in Leadership Development Workplace Issues

5 Reasons Curious Leadership Will Strengthen Your Organization: Exploring fills you with a sense of adventure, learning how things work and why they work that way makes your every cell in your body dance! In your explorations, you turn things over and look underneath them. You dig in the dirt and examine everything you find. Squiggly things [...]

Thoughts on Engagement at Compete For People

Mike Henry — Fri, 02 Sep 2011 19:25:14 +0000

Posted in Leadership Development

http://www.competeforpeople.com/?p=48

Frank Wantland posted a creative piece over on his blog, Compete For People, about the importance of being truly involved and interested in the lives of the people employed by your organization. His perspective is more on the executive’s engagement than on the employee’s but he has an interesting story. It’s hard to fake genuine [...]

In Leading, There is No Substitute For Human Connection

Mary C Schaefer — Sat, 27 Aug 2011 12:02:43 +0000

Posted in Best of Blogs Series Leadership Development

One of my clients had recently started experimenting with how he responded to customer requests. His customers were co-workers —people internal to the company. He had been finding himself increasingly annoyed and impatient at their requests, and he wanted to change that. To his credit, he knew most of the annoyance he felt was simply [...]