Jimmy walked slowly down the hall to his supervisor’s office. His thoughts were on a sales presentation. The presentation was in two hours and he really needed to put the finishing touches on it. He clutched the small coffee cup in his hand, careful not to spill it. His mind raced as he thought about » Read More
Often, managers who are good at Relating (asking, listening, coaching, including, and encouraging) shy away from Requiring activities (insisting on excellence, confronting poor or marginal performers, or just telling an employee what is expected or needed). Your job as a manager is to help employees achieve business goals and do outstanding work. To direct their efforts and help them deliver their best work, you need to be equally adept at Relating and Requiring skills. Are you?
In recent weeks, several articles have offered worthwhile ideas on how to boost worker motivation. But experts have been sharing this counsel for years, and employee engagement continues to decline. This post focuses on nine specific things that damage engagement. What’s at play in your organization?
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