Every passenger wants to be treated like a first class passenger and that is exactly what Porter does – their moto… Flying Refined. Porter’s Success I was deep into my work as I noticed the snack and beverage cart from the corner of my eye. I was aware of it but not ready to disengage » Read More
I recently had the opportunity to speak with Joel Garfinkle (@workcoach4you), Founder of Garfinkle Executive Coaching, and the author of Getting Ahead: Three Steps to Take Your Career to the Next Level. Joel is recognized as one of the top 50 coaches in America and he’s worked with organizations and individuals in many of the » Read More
Last week, I received this message from Erin Schreyer: ~Steve Jobs~ Born out of wedlock ~ Given up for adoption at birth~ ~ Dropped out of college ~ Then changed the world~ What’s your excuse? ~ Instantly inspired I shared it with friends. Their responses made me think about how often we put limits on ourselves based on our history, » Read More
What would you say is the deepest need of humans? Kevin Eikenberry (web, Twitter) posted a very action-oriented entry on his blog this week. It’s titled Our Deepest Craving. If you agree that appreciation is our deepest craving, what are you doing about it? His post informs, and challenges us to act on what we » Read More
What does Leadership have to do with Reality TV? A LOT… From “Survivor” to “The Apprentice”, these shows are impacting our leadership culture. This genre of television leads the networks as having one of the most loyal of all fan bases, and I must admit I have my own favorites. I’ve always been a fan » Read More
Earlier this week I was visiting with another Lead Change Contributing Author and Entrepreneur, Shawn Murphy (@shawmu & LeadChange profile). Our conversation quickly reminded each of us that we are not alone as we experience some natural tension between our vision and our reality: How do you balance faith and ownership? When do you seek » Read More
I have spent the last month traveling all over the country and will do the same this month as well. In the hours I have spent in crowded airports, stark hotel rooms, and local eateries, it is only my interactions with others that have mattered. Frankly, only a few of the hundreds of conversations with » Read More
[Pssssssst, did she just use the L-word?] One of my close friends is in the last phase of a selection process for a new assignment. Her first meeting and her final meeting is with the executive she would be reporting to. We’re pretty sure she’s a shoe-in because we already know he likes her. Her » Read More
It’s not true in every organization, but it is true in many. Managers (leaders) often don’t understand their employees. They don’t know how to motivate, inspire, and correct people effectively. As I work with my clients, I hear the same questions repeatedly: “How do I get my employees to … Quit complaining?” Do more than » Read More
Nothing is so powerful as insight into human nature… What compulsions drive a man, what instincts dominate his action… If you know these things about a man you can touch him at the core of his being. – William Bernbach (1911-1982) They surround us. People who do or say things that drive us crazy, and » Read More
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