Often, managers who are good at Relating (asking, listening, coaching, including, and encouraging) shy away from Requiring activities (insisting on excellence, confronting poor or marginal performers, or just telling an employee what is expected or needed). Your job as a manager is to help employees achieve business goals and do outstanding work. To direct their efforts and help them deliver their best work, you need to be equally adept at Relating and Requiring skills. Are you?
Tag Archives: Requiring
“A ‘squeaky wheel’ isn’t the highest priority project. It’s the loudest or most noticed. In many organizations, it gets the grease, while projects with greatest potential to bring about business results get delayed or set aside.” This quote, from the book Everything’s A Project, is playing like a mantra in my thoughts. We focus on squeaky wheels because they are irritating, not because they are important. We want the irritation to go away. But oil isn’t the answer.