The question every great leader asks

Sara leaned back, crossed her arms, and sighed.

“It’s not right! My VP expects me to hit these numbers, but customers want updates, and research is focused on new products and won’t give me the time of day.”

She shook her head. “I guess I’ll go down to R&D and tell them they’ve got to change their attitude or the company’s going to end up in the toilet. This just sucks!”

I asked, “How do you think that will work?”

“It won’t! But what else can I do? I didn’t ask for any of this!”

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