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Posts by Mary C Schaefer

As a coach, trainer and consultant, Mary Schaefer's expertise is in helping managers and employees conquer their dread about difficult conversations, to go into them feeling equipped and confident. Personally and professionally, Mary's mission is to create work cultures where organizations and human beings can both thrive. Mary is a former HR manager, holds a Master's degree in HR and is certified as a Professional in Human Resources (PHR). She is co-author of the book, "The Character-Based Leader." You can follow Mary on Twitter (@MarySchaefer) or join her email list at bit.ly/mary-list

Job Security: Change Your Mind, Change Your Life

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“…The only real security you have in this world is a reserve of knowledge, experience, and ability.” – Henry Ford Take the lead to create your own job security. My first experience in wrestling with my personal thoughts on job security happened in 1992. My employer planned to cut a few hundred people from my » Read More

Take Charge of Your Career Like a Boss

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I train a lot of managers. One thing we cover is to NOT take for granted what employees understand about their jobs. You’ve probably heard me preach about the importance of one-on-one meetings and how they can be used deliberately for this purpose. Here’s just a snippet of what I suggest to managers that they » Read More

Are You a Spoilsport or a Spirit Booster?

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When your employees offer ideas, your response can make or break your organization. You don’t have time for everything. There’s a lot at stake right now, and your boss is breathing down your neck. Your employee raises an idea in the staff meeting. You tried that idea once before. Five years ago. It was a dismal » Read More

3 Tips to Deliver Bad News Like a Leader

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Clients often come to me when they have to deliver what they considered “bad news” to an employee. It might be something like: Her job is changing and she doesn’t have a say. He has this behavior or performance issue that is starting to cause a serious problem. You’re giving her a performance rating she’s » Read More

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Can You Delegate Leadership?

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I’m sitting here on my couch in my pajamas nursing a cold, wondering who is going to write this post for me. No one but me, that’s who. But it got me thinking… when you are not available to lead, who leads for you? We’ve seen it many times: a key player — who is » Read More

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The unlikely link between authority and empowerment

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I’ve been talking to a budding author recently. He’s in his 20s and very likely to land a book deal here soon. He told me he started repeating in the shower every morning, “I’m an expert. I’m an expert. I’m an expert.” It’s as if he’s trying to catch up mentally with his accomplishment. Read more here….

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What Every Leader Should Know About Organization Culture

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Your behaviors are contagious. Choose carefully. Perhaps you are familiar with a popular insurance company TV ad based on the concept of “paying it forward.” A woman prevents a guy from stepping off the street corner into the path of an oncoming car.  The man who observes this from a restaurant window later helps a » Read More

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Can you rebuild broken trust?

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“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location.  The » Read More

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Is Your Brilliance Hiding in Plain Sight?

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You have your own way of getting work done through others.  As a manager, your own inherent values and ideas of how the world works (and should work) drive how you handle issues with the human beings in your charge. Something I notice with my clients and myself is that we often suppress our initial » Read More

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Are you overlooking your secret workforce?

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You know those things that get done, and you really don’t know how they happen, until they don’t? Or those employees you see only once or twice a year in performance reviews? When you look at the data, they are clearly getting their jobs done, but otherwise, they seem invisible. Meet your secret workforce. You » Read More

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