This is the third post in our series: What does HR Really Stand For: Human Resources or Human Remains? As I thought through this series, I reached out Kevin Kennemer because I knew that he had both the passion and the data to make the case that Great Workplaces enjoy a significant competitive advantage over their competition. » Read More
How many times have you heard or even said, “Is that market attractive to us”? We look at the markets we’re in, the markets our competitors are in, maybe even some that are new and wonder if they are/could be good for our business. We may even think of creating or segmenting in a new » Read More
I Don’t Care I’m sure it’s happened to you. It happens to all of us…you hear the words coming out of your mouth and before you finish the sentence, you realize you’re saying something an adult told you when you were a child. Something you haven’t uttered in decades. When I was eight-years-old, I joined » Read More
Oh, those feelings of embarrassment! You feel your body start to sweat, your face turning red, and it feels as if every person in sight is staring at you while you make a buffoon of yourself. Those embarrassing moments you experience may actually help build trust with others. A study by researchers at U.C. Berkeley suggests the » Read More
Your behaviors are contagious. Choose carefully. Perhaps you are familiar with a popular insurance company TV ad based on the concept of “paying it forward.” A woman prevents a guy from stepping off the street corner into the path of an oncoming car. The man who observes this from a restaurant window later helps a » Read More
She was the COO of a large company and this was the leadership conference for the company. I was there as a keynote speaker and her “message to the troops” came right before my closing remarks. She had been going through chemotherapy for breast cancer and was completely bald…no wig and no hat. And, she » Read More
It was one of those moments that you wanted to take back right after it happened. I was discussing some equipment concerns with Sid, our facilities director. We had ten expensive transport units that were purchased a few months prior to my coming on board, and they were breaking down quickly. We had no success » Read More
If you knew a replacement part would add an extra 90¢ in costs and yield only a dime in warranty savings, would you authorize use of the more expensive part? Probably not. Managers would crunch the business case and find the spending increase unjustified. But suppose you knew the additional cost would prevent costly accidents » Read More
Following is a guest article from Achim Nowak. Achim has a distinctive ability to connect deeply and authentically with others in a way that ignites their passion and energy. It is my pleasure to share some of his wisdom with you here. By the time I get hired to coach a senior executive, he’s been subjected » Read More
No one hates the “B” word as much as I do, so why did I chose that word for the title of my first book? Because despite all our efforts to “lead change” and encourage servant leadership, most of our readers are struggling in imperfect hierarchical organizations working for an imperfect boss. And even as » Read More
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