Over the past 20+ years I have witnessed a repeated and troubling pattern that occurs far too frequently. The recurring pattern I’m referring to is when organizations choose to settle for a “silver bullet” solution. With the hope of quickly getting rid of a problem, many organizations are blindly adopting a “cookie-cutter” approach without asking » Read More
Tag Archives: clarifying questions
Filed Under Change Management, Leadership Development, Value Creation Tags: clarifying questions, Focus, Leadership Development, managing uncertainty, Values
Filed Under Leadership Development, Self Leadership Tags: clarifying questions, Communication, listen, Listening
In a workshop one time, I was speaking with participants about communication strategies to resolve conflicts between team members. I shared with them that a genuine sense of curiosity about the other person’s perspective often goes a long way towards resolution, and that this sense of curiosity often reveals itself by the questions we ask » Read More
Filed Under Light Your World, Self Leadership Tags: clarifying questions, ladder of inference, personal development, Senge
Those dark nights of introspection are so wrenching, yet so filled with growth. Whether the amount of time involved is prophetic or not, I can’t say. What I do know is that I’ve spent the last 40 days or so in a reflective place, spurred by someone who brought the lights down and released by » Read More
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Joshua Uebergang says
The example you shared Audrey is sympathy, which is short of an emotional unders...
Alan Derek Utley says
Mary, What an appropriate quote from such a smart lady! And how true too. I n...
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