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Tag Archives: Listening

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7 Ways You’re Missing Opportunities with Millennials

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Check out this guest post by Ryan Currie over on Jon Mertz’ Thin Difference blog! Working with millennials can be a challenge but you’re just making things harder on yourself by missing valuable opportunities in your interactions. Millennials aren’t as selfish, as tuned-out, or as idealistic as they’re pegged to be and they actually provide » Read More

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What makes a leader special?

Key to Leadership

With my 23 years of experience, I’ve seen my share of leaders.  Some I’d rather forget, but learned a lot from and others I admire and emulate what they did and how they interact with their people. As I look back and reflect on those that help me grow and develop, I noticed that good » Read More

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Distraction Speaks Louder Than Words

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You’re distracted. Multi-tasking. Getting work done. You’re trying hard to give everyone the attention they need. It’s hard. If you’re like me, being spread too thin leads to distracted focus. Distraction speaks louder than words. What Your Team Hears When You Can’t Hear Them… You are not that important to me Others matter more Your » Read More

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Managers: How well do you listen?

Managers: How well do you listen?

When employees come to speak with you, do you put everything down, turn off your phone, and feel truly eager to hear their thoughts? Few managers actually do this on a daily basis, and as a result, they are like air traffic controllers without radar. Listening is an active quest to understand the knowledge, concerns, insights and ideas your employees bring to the table, and you need this information to do your job well.

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How Can I Get My Team to Listen to Me the First Time, Every Time

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How Can I Get Them to Listen? I love this question – it is honest, sincere, and you can probably identify with the frustration behind it. In fact, the question in its original form comes from a mother of three asking about her children, and she qualified her questions: “Oh wait, wrong type of leadership?” » Read More

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Stop Talking! Four Tips to Build Trust Through Better Listening

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“To answer before listening – that is folly and shame.” Proverbs 18:13 It’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in a leader’s job description, right? Solve problems, make decisions, have answers…that’s what we do! Why » Read More

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5 Tips to Avoid a Critical Leadership Mistake

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Oops I knew Gary wasn’t happy. Early in my career, when I first began leading team-leaders, one of them was clearly struggling – he looked frustrated, sounded frustrated, and it didn’t take a genius to know something was bothering Gary. So I asked if I could buy him lunch and hear what was on his » Read More

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Leadership Perspective: You’ve Got Their Attention Now!

office work

When I was deep in the trenches of senior leadership several years ago, I discovered a vital piece of information that every leader needs to know. And, as I check in with leaders now, it is apparent that most of them have not yet had this ah-ha moment. Are you ready for it? Employees often » Read More

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Talk less to get your employees to listen

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Whenever managers talk to me about work issues, the conversation inevitably turns to employees seeming to “not listen.” Evidence? Work is not getting done according to plan. It’s not meeting requirements or not on time, or not getting done at all. I often hear some form of the frustrated plea, “They just need to understand » Read More

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Listening in the Age of Attention Deficit: Part I

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This time in history has been referred to as the attention deficit age. And it is no wonder. Everything moves fast and seems to keep moving faster.  There are often so many things we need to do and so many more activities going on at once around us. It can be quite hard to create the mental space » Read More

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