With my 23 years of experience, I’ve seen my share of leaders. Some I’d rather forget, but learned a lot from and others I admire and emulate what they did and how they interact with their people. As I look back and reflect on those that help me grow and develop, I noticed that good » Read More
Tag Archives: Listening
You’re distracted. Multi-tasking. Getting work done. You’re trying hard to give everyone the attention they need. It’s hard. If you’re like me, being spread too thin leads to distracted focus. Distraction speaks louder than words. What Your Team Hears When You Can’t Hear Them… You are not that important to me Others matter more Your » Read More
When employees come to speak with you, do you put everything down, turn off your phone, and feel truly eager to hear their thoughts? Few managers actually do this on a daily basis, and as a result, they are like air traffic controllers without radar. Listening is an active quest to understand the knowledge, concerns, insights and ideas your employees bring to the table, and you need this information to do your job well.
“To answer before listening – that is folly and shame.” Proverbs 18:13 It’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in a leader’s job description, right? Solve problems, make decisions, have answers…that’s what we do! Why » Read More
When I was deep in the trenches of senior leadership several years ago, I discovered a vital piece of information that every leader needs to know. And, as I check in with leaders now, it is apparent that most of them have not yet had this ah-ha moment. Are you ready for it? Employees often » Read More