Have you ever been in a situation where a titled leader appeared to be genuinely sincere and compassionate? And later you realized that throughout the organization people were asking if that leader really walked their talk? Last summer my husband and I had the opportunity to vacation in France, and at the recommendation of friends we » Read More
I have spent the last month traveling all over the country and will do the same this month as well. In the hours I have spent in crowded airports, stark hotel rooms, and local eateries, it is only my interactions with others that have mattered. Frankly, only a few of the hundreds of conversations with » Read More
[Pssssssst, did she just use the L-word?] One of my close friends is in the last phase of a selection process for a new assignment. Her first meeting and her final meeting is with the executive she would be reporting to. We’re pretty sure she’s a shoe-in because we already know he likes her. Her » Read More
It’s not true in every organization, but it is true in many. Managers (leaders) often don’t understand their employees. They don’t know how to motivate, inspire, and correct people effectively. As I work with my clients, I hear the same questions repeatedly: “How do I get my employees to … Quit complaining?” Do more than » Read More
Mike Figliuolio offered me the opportunity to guest post over on the Thought Leaders Blog. I wrote about the need to care about people before you earn the right to expect their best effort. In the context of motivation, the post refers to the motivation gap: the gap between what motivates different people on the » Read More
Theory: all good managers have ready access to two fundamental skill sets—the ability to Relate and the ability to Require. “Relating” encompasses relationship-building behaviors: asking, listening, including, coaching and encouraging. “Requiring” refers to results-oriented activities: creating expectations, focusing on goals, insisting on excellence, setting appropriate controls, asserting your views and confronting problems. Over- or under-utilizing these skills can damage business results and/or relationships.
“I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” Robert McCloskey You walk away from the conversation thinking, I am sure he knows what I meant, after all he knows what I expect! But does he really » Read More
I’m starting with the man in the mirror I’m asking him to change his ways And no message could have been any clearer If you wanna make the world a better place Take a look at yourself, and then make a change ~Man in the Mirror, Michael Jackson Leaders use their heads to manage and » Read More
Nothing puts air in our sails like a noble purpose. But many of us work for businesses where our focus is to simply outperform last quarter. If you can’t manage your purpose, you can still inspire your co-workers. When you bring the best of who you are to the job or the project or the » Read More
The May Webinar is WORK LIFE FLOW: FIXING THE HOLE IN THE CORPORATE SOUL by Anne Perschel of Germane Consulting. The webinar will be held Monday, May 3, 2010 at 11:30 Eastern.
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