Chip Bell

Dr. Chip R. Bell is a customer loyalty and management keynote speaker, trainer and best-selling author. In working with Ron Zemke, he pioneered the concept of Customer Journey Mapping, then referred to as Cycle of Service Mapping, in the 2003 book, Service Magic.

Global Gurus has ranked Dr. Bell among the top three of keynote speakers in the world for customer service in four of the past five years. In 2018, Dr. Bell is #2 in the world and #1 in North America.

He has served as consultant or speaker to various Fortune 500 companies, associations, and government organizations.

Dr. Bell has authored numerous national best sellers including his latest, Kaleidoscope: Delivering Innovative Service That Sparkles.

Are You a Ruthful Leader?

Innovative Customer Service Keynote Speaker

Inside the Soul of a Servant Leader

Innovative Customer Service Keynote Speaker

Are You a Disruptive Mentor?

Innovative Customer Service Keynote Speaker

Are You a Santa Claus Leader?

Innovative Customer Service Keynote Speaker

A Time for Courageous Leadership

Innovative Customer Service Keynote Speaker

The Ultimate Leadership Test

Innovative Customer Service Keynote Speaker

The Pistol Maker Who Saved American Industry

Innovative Customer Service Keynote Speaker

The Leader as Witness

Innovative Customer Service Keynote Speaker

How Great Leaders Unleash Passion

Innovative Customer Service Keynote Speaker

Are You a Bridge Building Leader?

Innovative Customer Service Keynote Speaker

Work Like a Consultant

Innovative Customer Service Keynote Speaker

Is Your Service Ethical?

Innovative Customer Service Keynote Speaker
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