Dealing with Incivility and Promoting Respect at Work

Do you deal with incivility in the workplace? Have you ever experienced rudeness, impatience, or harassment before? A recent study found that 84% of Americans experience some form of incivility on average about 10 times a week. These incidents are often work-related and involve a look, an angry comment, open hostility, and everything in between. So, how do we deal with incivility and promote respect in the workplace?

Ralph Brandt from RDR Group, who has studied this subject for over 20 years, discusses how addressing situations before they get out of control could go a long way in reducing incivility. If we calm our emotions when we overreact and try to think rationally, we strengthen the mature brain, allowing us to respond wisely and with respect.

Listen in as Ralph explains how incivility impacts our brain chemistry and compromises our ability to think, innovate, and perform at work.

If you enjoyed this video, you may also enjoy the upcoming webinar with Bonnie Marcus, author of The Politics of Promotion: How High-Achieving Women Get Ahead and Stay Ahead. Join us on June 16 at 1:00 PM (ET), for strategic tips on how you can adjust your mindset in this remote work setting so you can remain visible and relevant within your career and set yourself up for advancement. As we settle into this new normal and remote work becomes a more standardized practice for how businesses run, individuals need to adjust their current strategies in order to stay visible and relevant in the workplace and ask how best to advance their careers. Learn more and register here.