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Posts by Heather Coleman-Voss

Co-author The Character Based Leader | Career/Social Media Consultant | Speaker | Leadership | Business Services Coordinator @FerndaleMIWorks | Blended Families |

A Challenge for Leaders

Thank you note

“Despite the economic recession, more employees are looking for opportunities outside of their organization than in 2008, suggesting that 2011 will be a challenging year for retention (and a hot market for firms to attract top talent).”  Blessing White, 2011 Employee Engagement Report What is happening? While salaries are an important component to work and » Read More


I’m Sorry You Feel That Way

I'm Sorry You Feel That Way

A key employee on your team asks to speak with you about a sensitive issue in which you have a role. You have an “Open Door Policy” so the two of you meet. When she explains the issues from her point of view, your impatient response is: “I’m sorry you feel that way.” Your spouse » Read More


The Value of Being Active in Social Media


Originally posted on LeadSwag, co-Authored by Ron_Marshall. In today’s job market, one must be seen in order to be heard. The most consistent, reputation-building method to be seen is by using social media. The FLinT (Facebook, LinkedIn, and Twitter) media stack and other current media platforms like Quora and YouTube are used to perpetuate one’s personal brand. Personal brand » Read More


You Throw Like A Girl


This post originally appeared on LeadSwag and is reprinted here as part of the Lead Change Best of Blogs series. How many of us have heard this? How many of us have said this? I remember being about eight years old and having a kid yell this at me on the playground. I remember thinking, » Read More


Hockey, Teams and Self-Leadership


We are a hockey family.  That’s for sure, and most of the time we are knee deep in it. Yes, for eight months out of the year our time is devoted to coordinating the crazy hockey schedule while still making sure dinners get made, homework gets done, the kids are getting enough sleep and making » Read More


Just Trust Me…


In anticipation of writing this blog post, I recently asked a question on my Facebook page: “What do leaders and managers do to cultivate a work environment of trust? What is successful, and what is not?” Overwhelmingly, the answer was this: “I want my supervisor to trust me.” Ahhh….trust. It seems as if it should » Read More


Leadership via Job Loss

Overcome Obstacle

Let’s get one thing straight: Unemployed is not who you are, it is a situation you are working through. Your leadership capabilities have not been lost along with your job; in fact, job loss is the optimal time to expand your leadership presence. Because here’s the thing, guys and gals: Your career is ongoing whether » Read More

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