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Tag Archives: Character-based Leadership

Character-based Leadership is leading from who you are rather than from position or power. This leadership is based on a leader’s motives, values, actions and abilities. Others align with and volunteer their best enerigy to joincharacter-based leaders based on their character and competence.

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Are You Getting an A in Social Excellence?

Young Boy at School Raising His Hand to Answer in Class

Social Excellence [n]: A state of perpetual generosity, curiosity, positivity, and openness to limitless possibility. A desire to intentionally connect with others. The ability to engage in deep, meaningful conversation. Acting in a responsible and respectable manner with high expectations of others… the highest level of societal participation and contribution. What is social excellence beyond » Read More

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Take Charge of Your Career Like a Boss

Businessman Midair in a Business Meeting

I train a lot of managers. One thing we cover is to NOT take for granted what employees understand about their jobs. You’ve probably heard me preach about the importance of one-on-one meetings and how they can be used deliberately for this purpose. Here’s just a snippet of what I suggest to managers that they » Read More

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What will they say when you’re gone?

leadership legacy

As family conversations sometimes go, out of the blue someone mentioned Aunt Dolly’s noodles. You could tell by the lull in the conversation and the smiles on faces that people were remembering how soul-satisfyingly delicious her noodles were. I’ll never forget the eulogy delivered by the pastor at her funeral. He spoke for nearly ten » Read More

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Building Blocks for a Customer-Centric Culture

Photo courtesy of BeverlyLR at freeimages.com

We were meeting with the CEO of a successful chemical company. Known for good service, the company’s leadership recognized that remarkable service was vital to their competitive advantage. Price and product quality have, for this industry and many others, become mere table stakes. “We know we are going to have to change many of our practices » Read More

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Are You a Spoilsport or a Spirit Booster?

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When your employees offer ideas, your response can make or break your organization. You don’t have time for everything. There’s a lot at stake right now, and your boss is breathing down your neck. Your employee raises an idea in the staff meeting. You tried that idea once before. Five years ago. It was a dismal » Read More

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This Seems Like a Lot of Work For a Free Banana

Brian Sooy Courage

 Brian Sooy helped me raise my voice when I started on my own.  His voice is powerful. So please read this post and his book, Raise Your Voice: A Cause Manifesto, if you want to change your business…and yourself.  At age 52, I ran my first half marathon. Not 100 yards from the starting line, a child sat » Read More

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Positive Communication Leads to a Culture of Innovation

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The word innovation has become ubiquitous. Just because something is new – whether it’s a mission statement, product, service, or business—doesn’t mean it deserves to proclaim itself innovative. Innovation is not about doing an old thing in a new way. It’s about creating a new way to do something new, or a new way to » Read More

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Can You Delegate Leadership?

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I’m sitting here on my couch in my pajamas nursing a cold, wondering who is going to write this post for me. No one but me, that’s who. But it got me thinking… when you are not available to lead, who leads for you? We’ve seen it many times: a key player — who is » Read More

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Leadership 201

Leadership Books

Have you ever wondered what Leadership 201 is all about? I did. In fact, this question was the driving force in my decision to pursue the study of leadership in a graduate program. Although I could have taken the more conventional route for an MBA, or even an MA in Management, I wanted to understand » Read More

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Putting the HUMAN back in Human Resources

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This is the third post in our series:  What does HR Really Stand For:  Human Resources or Human Remains? As I thought through this series, I reached out Kevin Kennemer because I knew that he had both the passion and the data to make the case that Great Workplaces enjoy a significant competitive advantage over their competition. » Read More

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