We all know language is key to leadership. The subtleties, nuances, intonations, and gestures have profound effects on leaders’ credibility and on organizations’ success. Yet, while we think about the customers of our products and services, many of us don’t think as much about the ‘hearers’ (customers) of our words when it’s our own people. » Read More When » Read More
The average person tells four lies a day, or 1,460 a year; a total of 87,600 by the age of 60. And the most common lie is ‘I’m fine.’” This quote appeared in a friend’s recent blog post and got me thinking.* Does the average manager tell four lies a day? Read more here….
This following guest article is based on concepts from Love ‘Em or Lose ‘Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans. This bestselling book provides twenty-six strategies to keep talented employees happy and productive. While their focus is on the employer, Beverly and Sharon pose some great questions we could all be asking » Read More
Leading both a company and those involved with the company can be a stressful task, but this problem is made worse when you’re trying to lead others through difficult times. However, as an executive it’s your job not only to lead, but to ensure that those you are leading remain comfortable and confident in your » Read More
“Knowing others is intelligence; knowing yourself is true wisdom.” Lao Tzu Leadership is about results and positive outcomes, and so leaders want the hearts and minds of others directed toward a unified purpose. Presence is one way the leader can engage the energies and commitment of others to a common goal. Authenticity and effective communication » Read More
The following statements are often heard from those giving advice to those leading organizational change initiatives: “The first requirement is to have top management on board.” “Top management buy-in is essential for change to occur.” “Significant change will only occur if led from the top.” “The CEO determines the organizational values.” On the other hand, » Read More
…Generating a supportive gaze from across the room as someone speaks up, letting them know you know it is taking every ounce of courage for them to speak their mind right now. …Standing in the back of the room as someone takes the floor to speak publicly for the first time, giving them your full » Read More
As a manager, have you ever been in a situation like this? You’re dreading this meeting. You’re rolling out the new changes to the benefits plan. Of course employees are going to be paying more for less. Your goal is to keep the reaction to a low roar. One of your employees ambushes you in » Read More
Being the boss can be difficult—just ask any manager anywhere on earth. From the Queen Ant all the way up to the President of the world (we have one of those, right? I don’t really follow politics), the saying is true: it’s lonely at the top. Well, it doesn’t have to be. If you find » Read More
Done well, collaboration looks effortless. It appears to be a fluid give-and-take, a hand-in-glove partnership among individuals who make it all look natural and easy. But these appearances belie the fact that ‘labor’ is at the center of collaboration… and that most collaboration is the result of very deliberate work and attention. Take Kym, a » Read More
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