…Generating a supportive gaze from across the room as someone speaks up, letting them know you know it is taking every ounce of courage for them to speak their mind right now. …Standing in the back of the room as someone takes the floor to speak publicly for the first time, giving them your full » Read More
As a manager, have you ever been in a situation like this? You’re dreading this meeting. You’re rolling out the new changes to the benefits plan. Of course employees are going to be paying more for less. Your goal is to keep the reaction to a low roar. One of your employees ambushes you in » Read More
Being the boss can be difficult—just ask any manager anywhere on earth. From the Queen Ant all the way up to the President of the world (we have one of those, right? I don’t really follow politics), the saying is true: it’s lonely at the top. Well, it doesn’t have to be. If you find » Read More
Done well, collaboration looks effortless. It appears to be a fluid give-and-take, a hand-in-glove partnership among individuals who make it all look natural and easy. But these appearances belie the fact that ‘labor’ is at the center of collaboration… and that most collaboration is the result of very deliberate work and attention. Take Kym, a » Read More
Third Time Is the Charm? Recently, I dropped off a friend at the airport. As I pulled away, a man wearing a yellow traffic-control vest stood in between lanes of traffic, waving his hand. His index and middle finger were extended as he made eye-contact with me, waved his hand repeatedly up toward my car » Read More
What does it mean to be connected? Some employees openly volunteer personal information like aging parent concerns and children’s activities. Others hold their cards close and share very little unless you take the time to get to know them. Are you asking questions on a regular basis to express interest, expand trust, and deepen relationships? Or have you been too busy?
“Alone we can do so little; together we can do so much.” —Helen Keller Today, the social implications of a multi-generational workforce joining with the informational implications of new technology make collaboration a priority in many organizations. Collaborations, partnerships, alliances are the mark of great organizations and communities—the indispensable arsenal of the organization and communities » Read More
Few would argue with the importance of open and honest communication in healthy relationships. Except being honest doesn’t always go so well. It is easy to be honest when you have something nice or positive to say. Yet when honesty involves delivering a potentially hard to hear communication, many of us experience some degree of » Read More
Sociologists of the future will likely look back at the period we are living through right now, labeling it as a time of profound change in the way humans communicate. Each year, new methods, modes, and media are introduced… morphing the way information gets shared. Lines among formerly distinct forms of communication are now blurred, » Read More
“The task of leadership is to be intentional about the way we group people and the questions what we engage them in.” Peter Block For as long as we have lived in human community, great conversations have been the source of fresh ideas. Conversations engage us with the rest of the world and embrace relationships » Read More
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