The mysterious lever of success

Culture is a big deal, and as my colleague Beth Doolittle puts it, “Culture is not what we say it is, it is what it is.”

Culture is the great invisible hand, and that hand determines much of what is possible for our organizations to achieve. But because it is invisible, shaping it is one of the great challenges of leadership.

Over the next few months I will be putting a lot of energy into sharing my thoughts with you on the role culture plays in organizational success. I intend to strip away the mystery of culture and share with you what it is, what creates it and how to change it in order to meet organizational goals.


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