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Tag Archives: Trust

Want to Build Trust? Try Embarrassing Yourself!

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Oh, those feelings of embarrassment! You feel your body start to sweat, your face turning red, and it feels as if every person in sight is staring at you while you make a buffoon of yourself. Those embarrassing moments you experience may actually help build trust with others. A study by researchers at U.C. Berkeley suggests the » Read More

When Leaders Lose It

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It was one of those moments that you wanted to take back right after it happened. I was discussing some equipment concerns with Sid, our facilities director.  We had ten expensive transport units that were purchased a few months prior to my coming on board, and they were breaking down quickly. We had no success » Read More

Five Ways to Build Distrust

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The Hard Truth About Trust

There are certain core leadership principles that run deep in leading well, and one is trust. Trust doesn’t just happen. Although trust should be second nature, the reality is trust takes effort. This isn’t an effort in a time-consuming way but in a fully-engaged leading way. In fact, distrust is easier to do and may » Read More

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Leadership 101: Consistent, Fair, Explainable

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Our good friend and long time Instigator, Chery Gegelman posted this over on her Simply Understanding blog Several years ago a mentor shared his business plan with me.  In part of it he wrote something he called a STAND.  When I asked what that was, he said it was knowing what you stand for before you » Read More

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The Hard Truth About Trust

The Hard Truth About Trust

To effectively cultivate trust we must recognize that trust is more than just a feeling. It is an assessment we make, either consciously or unconsciously, regarding the extent to which we can count on someone to honor their promises, as well as the sincerity of their commitment to act in service of the commitments we » Read More

Can you rebuild broken trust?

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“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location.  The » Read More

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5 reasons to re-examine how leaders communicate

The average person tells four lies a day, or 1,460 a year; a total of 87,600 by the age of 60. And the most common lie is ‘I’m fine.’” This quote appeared in a friend’s recent blog post and got me thinking.* Does the average manager tell four lies a day? Read more here….  

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Which Is a Better Leader? A Conversation on Results and Respect.

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I believe conversations make us stronger leaders. We need to explore topics, challenge ourselves to think and understand, and learn ways to be a better leader. In the Lead Change Google+ group, we pose a different question each week. A few weeks ago, we asked: Which is a better leader:  A leader with big results » Read More

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Do you have leadership presence?

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“Knowing others is intelligence; knowing yourself is true wisdom.” Lao Tzu Leadership is about results and positive outcomes, and so leaders want the hearts and minds of others directed toward a unified purpose. Presence is one way the leader can engage the energies and commitment of others to a common goal. Authenticity and effective communication » Read More

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Take teams from to low to high trust

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When something goes seriously wrong, it’s often first announced by subtle signals. The two of us are living proof of how important it is to listen and act on those signals. At different points, we each found ourselves feeling a little bit off physically — nothing specific, just a sense that we weren’t up to » Read More

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