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Tag Archives: Trust


The Day I Got Schooled on Respect. Again.

Confident Professor at Blackboard

Apparently the number of lessons to learn about respect is limitless.  See example below. Recently I was invited to a workshop I was not interested in.  An acquaintance sent me a personal note inviting me.  She also mentioned a project we had worked on together.  I felt compelled to respond, to relive old times about » Read More


Going First But Eating Last – A Leader’s Code

going first eating last

There are certain qualities which are common to nearly all business leaders in senior corporate positions; a strong grasp of strategic management, a clear vision for the future, technical expertise and a strong desire to move forward successfully. However there are some leaders that appear to naturally inspire their colleagues to strive to achieve more. » Read More


5 Reasons Why Showing Up Just Isn’t Enough

Servant Nature of Leadership | Lead Change Group

In a recent Forbes.com article (May 16, 2014), author Deborrah Himsel explored the roots of change initiative failures at Avon, General Motors, and other blue-chip corporations. The common denominator of these major-league disappointments, Himsel revealed, was the surprising tenacity of the organizations’ entrenched corporate cultures, with their potent alchemies of habit, tradition, reticence, and fear. » Read More


10 Management Lessons from Dragon Army

Business insights can come from unexpected places, including children’s literature. Science fiction writer Orson Scott Card paints a marvelous portrait of people management, vividly contrasting what motivates and what demoralizes, and what creates excellence versus lackluster results.


The New Definition of CEO Chief

If emotional intelligence is not part of your training and development portfolio – please add it.  I’ve concluded – much of what goes wrong behavioral in leading, managing, and counterproductive employee behavior, can be tied to EQ (emotional intelligemce). Read more…


What Jail Taught Me About Leadership


I spent a little over two years of my life in jail … as an employee. One of the aspects of this responsibility years ago was oversight of the food production in our county correctional facility. It was a valuable experience for me and my team as we experienced a side of society that few » Read More


When Faced with Ethical Dilemmas, Ask Yourself These 3 Questions


Acting with integrity; being honest in word and deed - 57% of more than 600 attendees in a webinar I conducted cited this as the most influential leadership behavior that builds trust. Making ethical decisions is a key component of being an honest and trusted leader, yet many of us don’t have a defined process or rubric for handling » Read More


Want to Build Trust? Try Embarrassing Yourself!


Oh, those feelings of embarrassment! You feel your body start to sweat, your face turning red, and it feels as if every person in sight is staring at you while you make a buffoon of yourself. Those embarrassing moments you experience may actually help build trust with others. A study by researchers at U.C. Berkeley suggests the » Read More


When Leaders Lose It

losing it

It was one of those moments that you wanted to take back right after it happened. I was discussing some equipment concerns with Sid, our facilities director.  We had ten expensive transport units that were purchased a few months prior to my coming on board, and they were breaking down quickly. We had no success » Read More


Five Ways to Build Distrust

The Hard Truth About Trust

There are certain core leadership principles that run deep in leading well, and one is trust. Trust doesn’t just happen. Although trust should be second nature, the reality is trust takes effort. This isn’t an effort in a time-consuming way but in a fully-engaged leading way. In fact, distrust is easier to do and may » Read More

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