Personal Development

How the Word 'Should' Divides and Disappoints

Executive Director, The Jane Group

Blind Spots

By Kay Peterson

What to Do When You Can't Face Your Team

Monthly Contributor

Are you shutting people out with your communication?

By James daSilva

Lessons from the Great Fishing Contest

Author + Blogger + Ghostwriter + Writing Coach

Staying Healthy in The Workplace

Leaders Learn, Forgive, and Move On

Executive Director, The Jane Group

Becoming an Industry Thought Leader

Monthly Contributor

Learn to Toggle for Leadership Success

By Kay Peterson

Pareto, Juran, and Your "Vital Few"

Author + Blogger + Ghostwriter + Writing Coach

Develop Leadership for Great Customer Service

Competence, Commitment, and Character

Executive Director, The Jane Group