I wrote a post for this Lead Change Blog a few months ago entitled, “The Number One Thing CEOs Wish They’d Done Differently.” In that post I talked about how invariably when CEOs are asked, “What’s the one thing you wish you’d done differently when you took your role” they say, “I wish I’d moved faster on talent decisions.”
You see, when taking on the role of CEO they can often see that people are not properly aligned with the roles they are in, and/or that the roles in the organization are not properly aligned with the leader’s vision.
After writing that post I had the pleasure of participating in the Magnetic Leadership Program offered by ProfitAbility Business Simulations as a facilitator and leadership coach.
During the simulation teams of eight executives are assigned a CEO and COO, and then given a business challenge. The team has one hour to plan how they’ll approach and implement the challenge, and then a pressure-filled 10-minute period in which to execute.
The intent of the simulation is to bring leadership strengths and weaknesses to the surface for immediate learning experiences and follow-up coaching.
During the simulations I played the role of the customer so that I could observe the entire planning and implementation process as more of a bystander.
What was most fascinating to me as an observer was watching how and when talent decisions were made. I was keenly curious to watch this play out, having just written the aforementioned blog post for the Lead Change Group!
In the first simulation, the COO (who was given the responsibility for talent management per his instructions) asked everyone to read the business challenge and let him know what role they wanted to fill. Seems reasonable, right? After all, most employees like to be asked what they’re interested in.
He made sure that there was a person dedicated to each role after some polite give-and-take between a few people who were interested in the same role, and then turned the discussion over to the CEO to discuss vision and strategy.
Guess what? They were not successful in the business challenge and lost money because the talent allocation did not meet the requirements of the strategy they chose. They had chosen to implement a low cost/high volume strategy that needed more people in “manufacturing” than they’d allocated.
Their mistake? They made talent decisions before knowing the vision and strategy for their business.
In the next simulation, with a different CEO and COO and a few new team members, the team learned from their experience and determined their vision and strategy first. They decided to pursue a high quality strategy, with the objective being to fully satisfy every customer need via the quality of the product produced.
Guess what? Since they hadn’t had enough people in “manufacturing” in the first round, they didn’t have enough people with the “experience” needed to implement a high-quality strategy and meet all of the customer needs.
Their mistake? A lack of balance between experience needed and the strategy pursued.
Another failure; and another period of great learning. Simulations three and four surfaced even more talent management lessons and insights for their leaders.
Five Critical Talent Alignment Considerations for CEOs:
These Magnetic Leadership simulations clearly highlighted the five most critical considerations for a CEO – or any leader – to address when designing their team:
- Roles in an organization must be aligned with the organization’s vision and the strategies that will be pursued to bring the vision to life
- Individuals filling the roles must have the proper experience to perform in their role in order to successfully implement the strategies
- When leaders look to give team members new experiences to broaden their skill sets, they should consider the impact this initial lack of experience – in particular roles – will have on the ability to implement strategies. Higher staffing levels may need to be considered for a period of time while that individual gains experience.
- Roles within each function of the organization must be properly allocated and staffed to be able to successfully meet the objectives of the larger organization. Address gaps immediately, and plan for long term needs!
- Individuals should be a great fit for their role in order to empower them for success and each employee should understand how their performance is directly linked to the performance of their team and the organization as a whole, and how their role is aligned with the company’s vision. This is critical.
What do you think? What have I left out?
Please let me know in the comments and please join me, my Leadership Chat Co-Host Steve Woodruff, and Meghan M. Biro, the Host of TalentCulture Chat tomorrow night, Tuesday evening, June 14th at 8:00 pm Eastern Time on Twitter for our first-ever Joint Leadership Chat/TalentCulture Chat!
Our topic will be: How Magnetic Leadership Attracts Best Talent
We look forward to seeing all of you there!