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Posts by Sonia Di Maulo

Sonia Di Maulo (B.A., M.A.) - founder, feedback enthusiast, speaker, and creator of award-winning programs - is passionate about helping leaders cultivate trust and collaboration. For articles, tips, and resources on harvesting performance in your team and organization visit: www.harvestperformance.ca. You'll never know unless you ask! Connect with Sonia directly... sonia@harvestperformance.ca.

How to Drive Team Collaboration: Use Two Pairs of Glasses

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Two sets of glasses, please!

If you wear glasses, you know that owning two pairs is good practice. If your focus is on increasing collaboration and cohesiveness within your team, get ready to try on a new look! The goal? Cultivate collaboration and boost creativity, work performance and passion. Perfecting our Critical Eye When we observe performance (our own and » Read More

Sequel: How Engaged Employees Create Engaged Clients

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Porter

Every passenger wants to be treated like a first class passenger and that is exactly what Porter does – their moto… Flying Refined. Porter’s Success I was deep into my work as I noticed the snack and beverage cart from the corner of my eye.  I was aware of it but not ready to disengage » Read More

How to Reengage the Disengaged

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Row Engagement

The Emergency Row Announcement I found my seat in row 16. I was right in front of the emergency row. I could hear the flight attendant introducing herself to the six passengers seated in row 17. She explained that they must have chosen the emergency seats on purpose and were prepared to hear her emergency » Read More

The Secret to an Efficient Process

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sonias post

Incubation Helps Self-Reflection In September 2011 I finally identified the root cause. The incubation period was long but finally I understand the real reason why I had such a hard time completing a project in 2010. It was an extraordinary project that provided a great learning opportunity. This self-reflection has helped increase my level of » Read More

10 Ways to Show Respect: Master the Art of Conversation

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This post was modified from the original published on the Harvest Performance blog. Think of someone that you are uncomfortable talking to (could be your co-worker, child, employee, or spouse). Why are they so difficult to talk to? Do you feel defensive? Do they feel listened to? Do you avoid this person? These are signs » Read More

7 Questions on HOW to take Trust to the Next Level

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The Trust Center Microsoft has a Trust Center… shouldn’t we have one too? What services would a Trust Center for people have? Wouldn’t it be great if we could control what people say and do to facilitate the trusting process? What about controlling which people approach us or what locations we visit to allow a » Read More

What you heard is not what I meant!

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Hear No_See No_Speak No Evil_S DiMaulo

“I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” Robert McCloskey You walk away from the conversation thinking, I am sure he knows what I meant, after all he knows what I expect! But does he really » Read More

Just The Way You Are

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Above the Crowd

The music, the lyrics, the vocals, the passion… I was moved to emotion. And I remembered one of my favorite quotes: People will forget what you said, people will forget what you did, but people will never forget how you made them feel. – Maya Angelou And the song “Just the Way You Are” by » Read More

Contest: Exposing Exceptional Performance in HR

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Exposing Exceptional perf 2

Recognition and HR HR professionals work hard to make the workplace a better place! Through their hard work, their exceptional performance sometimes gets overlooked. And so in keeping with what I do (I expose exceptional performance) the contest, Exposing Exceptional Performance in HR, was born!

A Tip for Giving Powerful Inspiring Feedback

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This post has been modified but was originally posted on Ready To Feedback in December 2009.  Sonia was trying to get 100 responses.  Can you add to the total? Have you ever received positive, inspiring feedback in your life? How did this feedback make you feel? TIP – Feed these feelings forward Help someone else

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