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Posts by Sonia Di Maulo

Sonia Di Maulo, MA, CRP, founder of Harvest Performance, is an author, feedback enthusiast, and performance improvement professional. She helps leaders around the world emerge and doesn't plan on stopping any time soon. Through keynotes, workshops, and leadership coaching, learn how to cultivate trust and collaboration and develop a plan to emerge and leave a legacy. Have you read Sonia’s story of Brave Apple, endorsed by Ken Blanchard? Find out more here: www.harvestperformance.ca.
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The Three Indicators that Your Team is Still in Pain

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As a leader, you have three choices when a problem situation comes up between two or more members of your team: Fix the problem Coach them to fix the problem Ignore the problem Options 1 and 2 both require your time, energy, and focus. And sometimes you just don’t have the time for it.  This » Read More

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How to Drive Team Collaboration: Use Two Pairs of Glasses

Two sets of glasses, please!

If you wear glasses, you know that owning two pairs is good practice. If your focus is on increasing collaboration and cohesiveness within your team, get ready to try on a new look! The goal? Cultivate collaboration and boost creativity, work performance and passion. Perfecting our Critical Eye When we observe performance (our own and » Read More

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Sequel: How Engaged Employees Create Engaged Clients

Porter

Every passenger wants to be treated like a first class passenger and that is exactly what Porter does – their moto… Flying Refined. Porter’s Success I was deep into my work as I noticed the snack and beverage cart from the corner of my eye.  I was aware of it but not ready to disengage » Read More

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How to Reengage the Disengaged

Row Engagement

The Emergency Row Announcement I found my seat in row 16. I was right in front of the emergency row. I could hear the flight attendant introducing herself to the six passengers seated in row 17. She explained that they must have chosen the emergency seats on purpose and were prepared to hear her emergency » Read More

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The Secret to an Efficient Process

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Incubation Helps Self-Reflection In September 2011 I finally identified the root cause. The incubation period was long but finally I understand the real reason why I had such a hard time completing a project in 2010. It was an extraordinary project that provided a great learning opportunity. This self-reflection has helped increase my level of » Read More

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10 Ways to Show Respect: Master the Art of Conversation

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This post was modified from the original published on the Harvest Performance blog. Think of someone that you are uncomfortable talking to (could be your co-worker, child, employee, or spouse). Why are they so difficult to talk to? Do you feel defensive? Do they feel listened to? Do you avoid this person? These are signs » Read More

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7 Questions on HOW to take Trust to the Next Level

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The Trust Center Microsoft has a Trust Center… shouldn’t we have one too? What services would a Trust Center for people have? Wouldn’t it be great if we could control what people say and do to facilitate the trusting process? What about controlling which people approach us or what locations we visit to allow a » Read More

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What you heard is not what I meant!

Hear No_See No_Speak No Evil_S DiMaulo

“I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” Robert McCloskey You walk away from the conversation thinking, I am sure he knows what I meant, after all he knows what I expect! But does he really » Read More

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Just The Way You Are

Above the Crowd

The music, the lyrics, the vocals, the passion… I was moved to emotion. And I remembered one of my favorite quotes: People will forget what you said, people will forget what you did, but people will never forget how you made them feel. – Maya Angelou And the song “Just the Way You Are” by » Read More

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Contest: Exposing Exceptional Performance in HR

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Recognition and HR HR professionals work hard to make the workplace a better place! Through their hard work, their exceptional performance sometimes gets overlooked. And so in keeping with what I do (I expose exceptional performance) the contest, Exposing Exceptional Performance in HR, was born!

© 2014 Lead Change Group