leadership developmentFormal leadership development programs are invaluable when developing leadership talent.  Getting outside perspective is vital, and external facilitation can make all the difference.  It’s also possible to supplement these programs with workshops leaders run themselves.  Such programs provide leaders an opportunity to share mindset, enhance transparency, and review lessons learned.

I spent the first decade of my career in leadership development, organizational development and HR roles.  I then went out to the “field” in customer service and sales leadership positions leading larger teams.  As my role in organizations has grown, I have been implementing some of the leadership development programs I once facilitated for others with my own team.   The new spin… leader turned facilitator… brings out an exciting dynamic.

I share some of the techniques that have worked best in the summaries and links below.  If you are a leader, I would love to hear about DIY leadership you are doing with your own team.  If you are a coach or other support function, it would be great to hear how you have supported such programs with your clients.

Basic Conditions

For this to work, leaders must…

    • have a strong intention for development, not judgement
    • be comfortable with transparency
    • be vulnerable
    • have time to follow-through on scheduled meetings and commitments
    • engage completely without distractions

Techniques and Applications

 Storytelling (Strategic Storytelling Workshop )

What it Is: 

An experiential workshop focused on strategic use of storytelling as a communication technique.

Each leader reflects on his or her own values, priorities, and history and identifies a personal story that reflects his or her approach to leadership.  The stories are then shared with the team, and each leader receives  feedback on their story and delivery.  The themes from each story are discussed and leveraged to create norms for the team (or organization).  The participants work to identify opportunities to incorporate strategic storytelling into their communication plans.

The Benefits

  • learning more about one another
  • Increased trust and transparency
  • Skill-building, communication and public speaking
  • Opportunity for the leader to role-model risk-taking and humility (I find the stories that work best are the ones where I did something stupid,but survived)

Group Mentoring (Mentoring Circles)

What it Is 

I do this as a skip level experience, giving me an opportunity to get to know 8-10 high potential managers by working together.  I always start with teaching them about “elevator speeches”, and having them create one.  Glass Elevators: Why Elevator Speeches Matter.

We talk about the business…and we all share the challenges we are having and share best practices.  The fun begins when we take field trips to struggling areas of the business and offer support.  We also do a project together to give back to the business.  I have found that these circles (called various names, usually “academies” or “leagues”), are a great way for me and my team to share our vision, work on work, and really get to know the managers in a deeper way.  An added win is having a direct report involved with this as part of their leadership experience.   I have seen a good track record of successful promotions coming out of these scenes.

Of course, some would argue it’s not “mentoring” if it is your own chain of command.  Perhaps.

The Benefits

  • Getting to know frontline leaders at a deeper level
  • Leadership skill building
  • Working on real work together (I always learn something new)

Virtual Book Groups (Book Groups and Exercises)

What it is

My team is spread out around the country, so we do this virtually.  It would work even better face to face.  I just tell my larger team what leadership book I am reading and offer for them to join me.  We then pick specific leadership behaviors we will work on and begin to “experiment.”   We don’t just discuss, we do… and then discuss.  You can read about one such adventure in the above link.  Next we are reading Multipliers, by Liz Wiseman, and working on our “multiplying behaviors.”  Participation in these groups has grown exponentially.

The Benefits

  • Common language
  • New ideas
  • Encourages risk taking and trying new behaviors

The time I spend on these programs is an investment that develops the talent, and goes a long way in building trust and transparency in the organization.  Plus, it is fantastic fun.

Are you a leader who has facilitated your own leadership gig?  Please share…

Or are you a coach, supporting such endeavors?  I would love to hear your stories…

Karin Hurt
Karin hurt is CEO of Let's Grow Leaders, a leadership consulting firm focused on helping companies achieve transformational results by building rock-solid frontline leadership teams.She has a diverse background of executive leadership experience in sales, customer service, call centers, human resources, merger integration, training and leadership development-- the last 20 years of which have been with Verizon.She most recently served as Executive Director of the Strategic Partnership Channel at Verizon Wireless where she transformed customer service outsourcing, working with companies and call centers to build great customer experiences and strong cultures. Her high-trust, high-collaboration approach has led to substantial improvement across the portfolio, with centers performing at parity or above internal centers.Prior to that she led a large Verizon Wireless sales team (2000+) leading the Nation in store sales to the Small and Medium business space. Her book, Overcoming an Imperfect Boss: A Practical Guide To Building a Better Relationship With Your Boss is available on Amazon. Karin has an BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she taught communications classes.She was recently recognized as one of the top 100 thought leaders in Trusted Business Behavior by Trust Across America and as Multiplier of the Year by the Wiseman Group.Karin lives in Baltimore with her husband and two sons. She knows the long road of the marathon runner and the joy of good song, all of which inform her leadership.
Karin Hurt

@letsgrowleaders

Leadership consultant, speaker, author & MBA professor. Experienced Verizon Exec. Lead with confident humility. Become the boss you wish you had. #leadership
"Management is about arranging and telling. Leadership is about nurturing and enhancing." - Tom Peters - 25 mins ago
Karin Hurt
Karin Hurt