failing better

Failing happens.  Helping our teams to learn from failure can be one of the most vital aspects of our role as leaders.  Even when the situation seems devastating, how we show up can make a tremendous difference in someone’s growth.

John Maxwell talks about this well in “Failing Forward.” In fact, I have bought many copies of his work, and have shared them over the years when the time seemed right.   I have also used the concepts to help recover from my own mishaps.

Failure is the key to success.  Many so-called “failures” are just steps along the journey.

But what about when we really screw up?

Here’s my first big leadership memory on the subject.   It was over a decade ago.. a pivotal moment in my leadership development. It happened in my pajamas.  Read more

Karin Hurt
Karin hurt is CEO of Let's Grow Leaders, a leadership consulting firm focused on helping companies achieve transformational results by building rock-solid frontline leadership teams.She has a diverse background of executive leadership experience in sales, customer service, call centers, human resources, merger integration, training and leadership development-- the last 20 years of which have been with Verizon.She most recently served as Executive Director of the Strategic Partnership Channel at Verizon Wireless where she transformed customer service outsourcing, working with companies and call centers to build great customer experiences and strong cultures. Her high-trust, high-collaboration approach has led to substantial improvement across the portfolio, with centers performing at parity or above internal centers.Prior to that she led a large Verizon Wireless sales team (2000+) leading the Nation in store sales to the Small and Medium business space. Her book, Overcoming an Imperfect Boss: A Practical Guide To Building a Better Relationship With Your Boss is available on Amazon. Karin has an BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she taught communications classes.She was recently recognized as one of the top 100 thought leaders in Trusted Business Behavior by Trust Across America and as Multiplier of the Year by the Wiseman Group.Karin lives in Baltimore with her husband and two sons. She knows the long road of the marathon runner and the joy of good song, all of which inform her leadership.
Karin Hurt

@letsgrowleaders

Leadership consultant, speaker, author & MBA professor. Experienced Verizon Exec. Lead with confident humility. Become the boss you wish you had. #leadership
Partnering w/ @Kayvalenzuela -LGL posts in Spanish. Cómo ayudar a los gerentes a ser más estratégicos http://t.co/JJfLfQ7TB2 - 54 mins ago
Karin Hurt
Karin Hurt