In a refreshing interview, CEO Jim Franklin shares his company’s views on employee engagement. SendGrid’s approach to job design is both exhilarating and gutsy.
Tag Archives: employee engagement
You probably don’t know anyone who wakes up in the morning, bright and chipper, and says, “I’m looking forward to failing today.” But failure happens to all of us. You make mistakes, you overlook the obvious, or you miss an important piece of information you need to make a key decision. The good news is » Read More
Knife or Screwdriver Picture yourself sitting down at a dining room table to change the batteries in a child’s toy. You flip the toy upside down and discover that a small screw fastens the panel you need to open to get at the batteries. On your table is a butter knife with a thin edge. » Read More
During and after the recent Boulder flooding, emergency officials asked people to stay home. I followed these orders. For two days. But I’m not good at sitting around and waiting if someone needs help. I think many employees feel the same way.
What happened to ‘employee involvement’? Has it gone out of vogue? Has it been replaced by new initiatives? These are questions I’ve come up against recently as I’ve worked with organizations across a variety of industries. The most pointed (and poignant) way I’ve heard the issue raised was from a gracious, intelligent, capable professional who » Read More
Ok… here’s how it works. First I tell you a story. Then I ask you some questions. Then you answer in the comment section. It’s like a discussion where people exchange ideas, and we all learn something. Perhaps you have heard of it before. It’s fun. Let’s play. For a long time I was the » Read More
Students, recent graduates and those new to the workplace have grown up in the digital age, and as a result think nothing of spending around two hours on their smartphones, using an average of six apps a day. This ‘Generation Y’ doesn’t have to adapt to new ways of working or learning, they do it » Read More