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Tag Archives: influence

4 Steps to Influence Change Through Resistance

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Horseshoe bend, Arizona

Great opportunities lie on the other side of the status quo. We’ve all heard lines like, “We’ve never done it that way;” or “We tried that back in 1975…” or “That won’t work.” Something inside you knows a process, product, or result can be improved. You’re sure if they’d only listen, commit to a new » Read More

How to Turn Customers into Raving Fans with One Email

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Raving fan

This last Christmas, my wife and I ordered some Baylor University fan gear from Fanatics. My experience wasn’t bad, although I do remember thinking the shipping seemed unusually slow.  I chalked it up to the holidays and really didn’t think much about it.  The sweatshirt, cap, and other things I bought were good quality and, overall, » Read More

Can you rebuild broken trust?

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Risk management concept, arrow hitting an apple on a businessman

“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location.  The » Read More

Social Influence and Your Brand: Connecting the Dots [Webinar]

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“Don’t try to invent a tribe. Show up to lead one that exists.” –Seth Godin Today’s hyper-connected digital world has opened the door to a whole new era in brand development. Employers, HR professionals and job hunters, alike, are rapidly embracing digital channels to elevate their market presence and amplify their share of voice. With » Read More

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Who are the Real Leaders?

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As we get closer to the Super Bowl, I’ve got an American Football analogy to consider. On a football team, who are the leaders?  By “leader” I mean who is voluntarily granted the most influence with other members of the team?  Who is the most influential member of the team? We don’t often think of » Read More

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How leaders seek the best in others?

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When you are a leader, you are working with people. How you view people would have the greatest leadership impact on your careers as a leader. How you interact and motivate is an ongoing challenge. But leadership is a team sport. We all need one another to create great teams. As a leader, what dialogue » Read More

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What If…?

WhatIf You

For those of you that know me, you know I ask Why a lot (annoyingly so at times!).  So that’s why (ha!) at BIF9, I loved what Matt Murrie is doing with getting “What If…?” out there – boldly!  We all need to ask this more.  So the next time you find yourself starting to say “no,” try saying “What » Read More

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Adversaries Into Allies by Bob Burg

Adversaries Into Allies by Bob Burg

I’m reading Bob Burg’s latest book, Adversaries Into Allies: Win People Over Without Manipulation or Coercion. This is a perfect book for Bob. In my limited exposure to him, he is the Go-Giver. He exemplifies turning adversaries into allies. He personifies the idea of winning people over without manipulation or coercion. Bob presents a practical, » Read More

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How to Win Over a Skeptic

How to Win Over a Skeptic

Some believe you should just ignore skeptics. Others believe you have to at least try to enroll them. While I do believe you should focus your energy on the believers, especially in the beginning of any new endeavor, I also don’t think skeptics can or should be ignored. I can tell you that those who » Read More

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Why leaders need to learn to love technology

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Students, recent graduates and those new to the workplace have grown up in the digital age, and as a result think nothing of spending around two hours on their smartphones, using an average of six apps a day. This ‘Generation Y’ doesn’t have to adapt to new ways of working or learning, they do it » Read More

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