In a refreshing interview, CEO Jim Franklin shares his company’s views on employee engagement. SendGrid’s approach to job design is both exhilarating and gutsy.
Tag Archives: Leadership
You probably don’t know anyone who wakes up in the morning, bright and chipper, and says, “I’m looking forward to failing today.” But failure happens to all of us. You make mistakes, you overlook the obvious, or you miss an important piece of information you need to make a key decision. The good news is » Read More
Done well, collaboration looks effortless. It appears to be a fluid give-and-take, a hand-in-glove partnership among individuals who make it all look natural and easy. But these appearances belie the fact that ‘labor’ is at the center of collaboration… and that most collaboration is the result of very deliberate work and attention. Take Kym, a » Read More
My father was in the hospital recently for treatment for a hemorrhagic stroke due to a rare condition he has. Fortunately, the stroke did not cause any permanent damage, only a temporary 80% loss of vision in one eye. While his vision is slowly coming back, he is frustrated (understandably) dealing with what he can’t » Read More
Delegate Everything Once upon a time I learned something about delegation that I liked. I read it in a book or heard it at a seminar. I don’t remember exactly where or the exact words used. But I do remember the general idea. Keep what only you can do. Delegate everything else. That was freeing » Read More
In a meeting to review a proposal over 20 years ago, I (as the youngest and by far the lowest level person in the room) spoke up about a concern I had about the proposal. I quickly found myself cleaning up the mess created in my relationship with my boss. Whether it was leadership or insubordination » Read More