Talk less to get your employees to listen

by  Mary C. Schaefer  |  Leadership Development

Whenever managers talk to me about work issues, the conversation inevitably turns to employees seeming to “not listen.” Evidence? Work is not getting done according to plan. It’s not meeting requirements or not on time, or not getting done at all. I often hear some form of the frustrated plea, “They just need to understand …”

If you relate to this, for the sake of argument let’s presuppose that your employees are reasonably smart people and not making your life miserable on purpose. Let’s take the focus off of why they don’t get it and instead focus on what you can do to change things.

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About The Author

Articles By mary-schaefer
As a coach, trainer & consultant, Mary’s Schaefer’s expertise is in helping managers & employees conquer their dread about difficult conversations, to go into them feeling equipped and confident. Mary’s mission, personally and professionally, is to create work cultures where organizations and human beings can both thrive. Mary is a former HR manager, holds a Master’s degree in HR and is a certified HR professional.  »  View Profile

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