The Power of Soft

Leadership

February 6, 2013
Susan Mazza
CEO, Clarus Works

Topics

Communication, effective leadership, effectiveness, soft skills

The term “soft” is often used when talking about those things that cannot be measured. In giving them a label alongside “hard,” perhaps we have been attempting to give credibility to those skills we inherently know are both essential and valuable to our success, even though their impact can’t really be proven based on “hard” data.

Yet the very need to distinguish “soft” vs. “hard” speaks to a paradigm that has long revered hard results as the only ones that really matter.

In my article The Power of Soft I delve into the question, "Why do we continue to cling to the language of 'soft' vs. 'hard?'"

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leadchangegroupLead Change Group@leadchangegroup·
5h

One very simple thing that is very easily overlooked is telling someone 'thank you' for a job well done. This can be a very powerful way of recognising someone's effort - and it doesn't cost a thing. ~ @SanderRiya #LeadChange #Gratitude https://t.co/0jpeXXM7ou

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JennCCrippenJennifer Crippen@JennCCrippen·
6h

I am looking forward to co-presenting with Marcus Stein from @goclio and sharing our Case Study: Leading Change: Making KCS a Success at Clio at the KCS World Tour Oct 25th in Seattle! @KCSAcademy #casestudies #leadchange #kcs https://t.co/spM44y3ioy

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leadchangegroupLead Change Group@leadchangegroup·
6h

Companies can take advantage of the shifting market forces by becoming #thoughtleaders and champions of the values that are of growing importance to the expanding tribe of cultural creatives. #LeadChange @monaamodeo https://t.co/3MEPk0xTd9

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MaryIlaWardMary Ila Ward@MaryIlaWard·
8h

"Too often, we see those in high ranking positions use their power to control or for personal gain." Here are 3 Ways to Make Power a Good Thing via @leadchangegroup @thehrgoddess https://t.co/HBWyZza7qE #Leadchange #Leadership

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KateNasserKate Nasser@KateNasser·
10h

TY @billquiseng What Does High Ambition Really Do to Relationships? https://t.co/N1gGrdZDkI by @KateNasser | #PeopleSkills #Leadership #LeadChange #EI

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