The 3 Step Triple Threat: Become an excellent communicator to be a better leader

by  Christina Haxton  |  Leadership Development

Part 2:  The 3 Step Triple Threat & How Leaders Achieve Goals

(Read Part 1: What do frogs have to do with leadership?)

Are you an emerging leader or newly promoted leader looking for a goal-setting strategy to make lasting, positive changes in soft skills? Here’s your solution.

Part 2 of the 4 part series.  Step #1:  Ask.    

AAA: The 3 Step Triple Threat… Ask, Announce, Act (Repeat)

Research shows only 3% of the population sets and puts their goals in writing.  Of those written goals, I will guess the majority is strategic goals and the minority is in the area of soft skills, specifically interpersonal and communication skills at work.  Why?  While strategic goals may be easier to measure, the interpersonal skills may contribute to leadership success.

Step #1: ASK

Take a poll, choose a goal and define success.  When it comes to how you can improve in the interpersonal department, ask someone who will tell you the truth, because your employees or colleagues may not, even if you do have the courage to ask them (courage is an advanced level skill, by the way).

All you will say in response to your questions is a genuine, “Thank you.”  No arguing, “yes, but” -ing or coming to your own defense.  Just shut up and listen.

  • Take a poll: Ask your family and a close friend or two the first question, “What are one or two areas where you see opportunities for my improvement?”
  • Chose a goal: You may get several different answers, so pick one that interests you, if possible.
  • Define success with the answers to the second question, “What will I be doing or saying that will be a sign to you I am making progress toward my goal?”  Why ask?  First, your close friends and family won’t lie to you because they don’t have anything to lose.  Second, what you think you should do isn’t nearly as important as what others perceive.  Odds are, if your family and friends come up with similar areas of improvement, your employees will agree, too.

Your action step:  What did you come up with after Step #1:  Ask?  Write it down, or better yet, post it below!

 Stay tuned for Step #2:  Announce … 

What’s Next? Please leave a comment below to join the conversation…

About The Author

Articles By christina-haxton
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What People Are Saying

Ifeanyi O Asonye  |  04 Jan 2012  |  Reply

Would highly appreciate True-Life based ‘EXPERIENTIAL’ perspectives and/or discussions in the mix. Not to get me wrong, in that… not that this this no good or anything like it though. Experiential, True-Life-Story and/or Experience-Based advise/coaching/input will make a connection with those of us out the field on a daily basis COMMUNICATING, just like many others are doing so as well…. in the trenches, facing these things on a daily bases with individuals in levels of leadership. Sometimes, I find that saying, writing and or teaching something can be different than ‘Leadership by through experience’. Many react or will act differently from what is said…. Put another way, maybe it makes more sense at this point to say- Thoughts, Words and ACTIONS Aligned, is the the best coach’.


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