Jan
18

Want Credibility? Be Consistent.

by  S. Max Brown  |  Leadership Development

Ah, the beginning of a new year!

As the celebrations and parties come to an end, don’t let complacency take over in the office.  While it may seem like you can rely on the recognition and awards you just handed out last month, now you have to back it up.  Instead of viewing this as a chore, consider it an opportunity to build credibility.  NOTE:  Credibility is born from consistency.

How?  Here are three ways:

  1. Be consistent in your praise.  Don’t allow the holiday parties to be the only positive feedback people receive.  Indeed, many are watching to see if the sentiments shared at the party were really sincere.  The best way to prove it was is in the words you share now.  What you celebrate and appreciate is important to the team (and far more influential than the lectures and yelling).  Help people feel positive about the direction you are headed with consistent positive feedback.
  2. Be consistent in your gratitude.  Driving towards new goals with an abundance of gratitude enables you to take on the challenges and roadblocks ahead.  Gratitude provides a broader perspective and an ability to be calm, patient, and understanding.  Not only does this enable one to create better relationships, but it also enables similar feelings to spread to others.
  3. Be consistent in your humility.  Great leaders are confident enough to be humble.  Surround yourself with great people and give credit for a job well done.  While it may seem easier said than done, remember to go back to rule #2 when this is getting tough.  When you generate an abundance of gratitude, you are able to appreciate others and be perfectly content shining a light on them instead of yourself.

Bottom line: Want credibility?  Be more consistent in praise, gratitude, and humility.

Photo iStockPhoto © Jacob Wackerhausen

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What People Are Saying

Randy Conley  |  19 Jan 2012  |  Reply

Excellent insights Max. Consistency of behavior is also a key factor in building trust with people. When others see that we act in a “consistently credible” way, it increases their confidence and trustworthiness in our leadership abilities.

Take care,

Randy

Chris Young  |  20 Jan 2012  |  Reply

Yes! Great post! Credibility is crucial in both a person’s work life as well as their personal life. A person who lacks in credibility is generally hard to trust. Once the trust is gone, the relationship falls apart. Thanks for sharing!

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