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Tag Archives: Teamwork

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When Working Together Works

fortunecookie1

Here’s a thought: when everyone agrees, there isn’t much growth. Disagreement, to a certain extent, inspires critical thinking. That critical thinking is what brings progress. By encouraging people to get behind their ideas, and in a sense fight for them, ideas are considered more thoroughly and perspectives understood. Read more…  

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Building Blocks for a Customer-Centric Culture

Photo courtesy of BeverlyLR at freeimages.com

We were meeting with the CEO of a successful chemical company. Known for good service, the company’s leadership recognized that remarkable service was vital to their competitive advantage. Price and product quality have, for this industry and many others, become mere table stakes. “We know we are going to have to change many of our practices » Read More

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Surrounding with the Right People

Rallying the Troops - Organization Chart

Hiring people with different skillsets to help strengthen your team is important, it is equally important that you create your own inner circle that can collectively help everyone in your inner circle. By doing so, you can enable others and help them help you achieve your goal.    As you go through your career, keep an » Read More

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10 Management Lessons from Dragon Army

Business insights can come from unexpected places, including children’s literature. Science fiction writer Orson Scott Card paints a marvelous portrait of people management, vividly contrasting what motivates and what demoralizes, and what creates excellence versus lackluster results.

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Leading Change – It’s Not About You

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A certain supervisor was assigned to a larger territory as a promotion for the job he had been doing. His biggest challenge was to help the largest flagship restaurant fully develop their concept and start to make headway on service, quality, and revenue. This store had a staff that was proud of their status. They » Read More

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The Ability To Inspire People Towards a Common Goal

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A successful and productive team works together to achieve the same goal; this is also often the reason as to why the team is successful – because each individual is working towards achieving the same target. However, as a leader how do you ensure that each and every member of your team will work towards » Read More

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When Did Accountability Become Passé?

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From customers’ and suppliers’ viewpoint, Company X is fast growing, exciting, and high-energy. Inside, though, it’s a tornado. Fighting fires, arguing over who committed to what, why it didn’t happen, and noticing things that fell through the cracks in just enough time is normal. How can this happen when they have weekly departmental meetings, keep » Read More

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The Danger of Unhealthy Expectations to Leadership

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Leadership is a privilege but it is also a decision. People choose to follow you or you make a choice to lead them. Anyone can become a leader but because of the so-called “big expectations,” many of us back off of the responsibility to lead. Leadership is not complicated. Rather it becomes complicated if we » Read More

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Thank You For Your Service!

NATO Air Command Team

This is one of most honored posts I’ve ever ever hosted.  Lt. Col. Matthew Fritz is Director, Commander’s ActionGroup of NATO’s Air Training Command in Afghanistan.  Training a newly formed Afghan Air Force is the epitome in complex continual change management.  Matt has become a very dear friend, thanks to Angela Maiers, and fellow blogger at Switch & Shift.  I » Read More

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Keep Your Goals A Secret

top secret

Like most people this time of year, you have likely set some new goals for yourself, your team, or your organization. Goals come in all shapes and sizes.  They may be personal or work-related.  Financial, health and wellness, career, or people-oriented.  Short-term or long-term. Lofty or low hanging fruit.  Whatever your goals, there is one » Read More

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