Crux Hoax: Hope

Recently I had the pleasure of speaking at the Washington State Lean Transformation Conference held in Tacoma. The event was an amazing testimony to hope. There were about 2,200 people in attendance, up from 400 who attended the year before.

Washington State government completed 95 lean projects in the past year.

Lean brings the promise of change, and with change comes hope.

At the conference someone came up to me to share some thoughts about the talk I gave. I warned that 80 percent of organizations that launch lean abandon it within three years. The reason is that management fails to apply this new way of thinking and its powerful tools to their processes – the management processes. Failure to do so often leads management to give up on lean largely because they do not understand how to leverage it to drive improvement that matters. Read More....