Editorial Policy

This policy sets the standards for everything published by the LeadChange Research Team.

Accuracy

Every factual claim must be correct at the time of verification and show when it was last checked. If we cannot verify a claim, we do not state it as fact. We say it is unverified or leave it out.

Sourcing

Every fact must trace to a source. We prefer primary sources, such as vendor pricing pages, documentation, and trust centers, then official government sources. Secondary sources are used only when necessary and are marked as such. See Data sources.

Independence

Our rankings and scores are computed from verified facts using our published methodology. Commercial relationships do not influence what we research, how we score it, or what we conclude. See How we make money.

Use of AI

We use AI to assist with research and drafting. AI helps collect facts from sources, check consistency, and produce first drafts. People set our standards, define the methodology, and review content before publication. AI output is never published as fact unless it traces to a source. We do not use AI to invent quotes, experiences, people, or test results.

• Claims we cannot trace to a source.
• Hands-on testing, interviews, or personal experiences that did not happen.
• Named experts, credentials, awards, or customer counts that do not exist.
• Paid placements presented as editorial rankings.
• Reviews or ratings written by us and presented as user reviews.
• Content copied from vendors or other publications without attribution.
• Statements about pricing or compliance that we know to be out of date.

• Pricing is reviewed at least every 90 days; product profiles at least every 180 days.
• When a fact changes, the page change log records what changed and when.
• We only change the "updated" date when page content changes.
• Material errors are fixed promptly and listed on our corrections page.

LeadChange Group earns referral fees and affiliate commissions from some software providers. To manage this conflict:

• Commercial data is never an input to scores or rankings.
• Research and scoring are done without access to commercial data.
• Products are evaluated whether or not they have a commercial relationship with us.
• Links that can earn us money are labeled as sponsored.

We do not accept payment to change a score, ranking, verdict, or correction.

To report an error or question our coverage, see Data sources or contact us.