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CobraHelp Review

CobraHelp is a Denver COBRA administrator, founded in 1984, that runs federal COBRA and state continuation for small businesses through multi-state corporations, with an Employee Navigator integration.

Company size
Small businesses, mid-market companies, enterprises
Pricing model
Quote only

Best for

  • Small employers that also need mini-COBRA state continuation handled
  • Employee Navigator users that want event data synced to their COBRA administrator
  • Brokers that want one COBRA partner for clients of different sizes

Not ideal for

  • Buyers who want a published price before a call
By LeadChange Research TeamUpdated
How we evaluated CobraHelp

This review rests on 12 facts checked against CobraHelp’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

CobraHelp is a Denver COBRA specialist administering COBRA since 1986 that handles federal COBRA and state continuation for small businesses through multi-state corporations, with dedicated account managers and an Employee Navigator integration. It is less suited to buyers who want published fees or a participant mobile app.

Strengths

  • Federal and state continuation

    Federal COBRA and mini-COBRA administration from one provider.

    Evidence: Modules: Federal COBRA administration, State continuation administration, Retiree and direct billing, FMLA billing assistance, Leave of absence compliance, ACA and ERISA compliance

  • Employee Navigator integration

    HR data syncs from Employee Navigator.

    Evidence: Notable integrations: Employee Navigator

  • Dedicated account managers

    Direct service from a named account manager rather than a call center.

    Evidence: Key features: Focus on COBRA and continuation coverage only, Dedicated account managers, no call center, Employee Navigator integration, EDI coordination with carriers and vendors, Colorado mini-COBRA administration for employers under 20 employees

  • COBRA since 1986

    Focused on COBRA and continuation coverage since the law took effect.

    Evidence: Founded: 1984

Weaknesses

  • No published fees

    Pricing is tailored and given by quote.

    Evidence: Price transparency: Quote only

  • Shorter Friday hours

    Support closes at 2:00 PM on Fridays.

    Evidence: Support hours: Monday-Thursday 7:30 AM-4:30 PM, Friday 8:00 AM-2:00 PM

Price at a glance

  • Pricing model

    Quote only

CobraHelp plans and prices

Quick answers

How much does CobraHelp cost?
CobraHelp publishes no fees: it tailors each COBRA service and says you only pay for what you need, so prices come by quote.Based on Pricing model: Quote only
Does CobraHelp handle state continuation (mini-COBRA)?
Yes. It runs full-service mini-COBRA administration for employers under 20 employees, from notices to billing and premium collection, including Colorado plans.Based on State continuation administration: Yes
Does CobraHelp integrate with Employee Navigator?
Yes. CobraHelp integrates with Employee Navigator so HR data syncs to its COBRA platform, and it offers to integrate with other platforms on request.Based on Notable integrations: Employee Navigator
How long has CobraHelp administered COBRA?
Since 1986: founded in Denver in 1984 as an insurance brokerage, it moved to COBRA administration when the law took effect.Based on Founded: 1984

Coverage of core COBRA administration capabilities

Each core capability we evaluate in COBRA Administration, checked against CobraHelp’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

8 verified of 10 core capabilities

COBRA Administration

  • Qualifying event intake
  • General notices
  • Election notices
  • Participant elections and portal · not verified yet
  • Premium billing and collection
  • Premium remittance · not verified yet
  • Carrier eligibility updates
  • Coverage period tracking
  • State continuation administration
  • Notice and payment audit trail

Specifications

Pricing

Price transparency
Quote only

Fit

Industry focus
Construction, Manufacturing, Property management, Technology, Transportation
US states supported
All US states

Product

Modules
Federal COBRA administration, State continuation administration, Retiree and direct billing, FMLA billing assistance, Leave of absence compliance, ACA and ERISA compliance

CobraHelp integrations

Native integrations

Apps that connect to CobraHelp

CobraHelp alternatives

CobraHelp alternatives

Implementation and support

Support channels
Phone, email, dedicated account manager
Support hours
Monday-Thursday 7:30 AM-4:30 PM, Friday 8:00 AM-2:00 PM

About CobraHelp

Founded
1984
Headquarters
Denver, CO, US

Official profiles

All CobraHelp products

CobraHelp: frequently asked questions

Which employers does CobraHelp work with?

Small businesses through multi-state corporations, plus benefits brokers and TPAs, with pages for construction, manufacturing, property management, technology and transportation companies.

What are CobraHelp support hours?

Monday to Thursday 7:30 AM to 4:30 PM and Friday 8:00 AM to 2:00 PM, by toll-free phone or email, with a dedicated account manager.

What is CobraHelp used for?

CobraHelp, on the market since 1984, is a COBRA administration product built for small businesses, mid-market companies, and enterprises. Its modules include Federal COBRA administration, State continuation administration, Retiree and direct billing, FMLA billing assistance, and 2 more.

Is CobraHelp legit?

CobraHelp is sold by the company of the same name, which was founded in 1984 and is headquartered in Denver, CO, US.

What are the best alternatives to CobraHelp?

In our COBRA administration ranking, the highest-scored products other than CobraHelp are BPAS, Rippling, and HealthEquity. Compared side by side, by reason to switch: CobraHelp alternatives.

What are the pros and cons of CobraHelp?

Strengths documented on the vendor’s own pages: federal and state continuation, employee Navigator integration, and dedicated account managers. It is less suited to buyers who want a published price before a call.

Get CobraHelp pricing for your team

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