DocketWise Review
by 8am
DocketWise is cloud-based immigration case management software for law firms, made by 8am. Multilingual questionnaires fill USCIS forms, cases update from USCIS and the Visa Bulletin, and clients follow their case in a portal.
- Company size
- Small businesses
- Pricing model
- Per user
- Free trial
- Yes
- Integrations
- 18
Best for
- Small and growing immigration law firms that want public per-user pricing
- Firms whose clients answer intake questionnaires in languages other than English
- Practices that want USCIS and Visa Bulletin updates without manual checks
Not ideal for
- Corporate HR teams looking for an employer-side immigration platform
- Buyers who need ISO 27001 or a GDPR program documented by the vendor
How we evaluated DocketWise
This review rests on 18 facts checked against DocketWise’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
DocketWise is immigration case management software for law firms, built by immigration attorneys and now part of 8am. Multilingual questionnaires fill USCIS forms, cases update from USCIS receipt numbers and the Visa Bulletin, and clients use a portal. Prices are public: $80 to $120 per user a month billed yearly, with unlimited cases.
Strengths
Public per-user pricing
Three plans from $80 to $120 per user a month billed yearly ($90 to $140 monthly), each with unlimited cases.
Evidence: Pricing model: Per user
Automatic USCIS tracking
Case updates come in automatically from USCIS receipt numbers, and priority dates follow the Visa Bulletin.
Evidence: Case and deadline tracking: Yes
Multilingual intake
One questionnaire fills several immigration forms, and it can be translated into Spanish, French, Portuguese, Russian, Arabic, Hindi and Chinese.
Evidence: Form and questionnaire automation: Yes
Practice tools in one place
CRM and lead management, invoicing with trust accounting, LawPay payments and custom reports sit beside the case files.
Evidence: Modules: Immigration forms, Case management, CRM and lead management, Reporting, AI for immigration firms, Billing and payments
Weaknesses
Built for law firms
DocketWise is designed for immigration law firms; a Human Resources Portal is listed on the Pro plan, but the product is less suited to corporate teams running immigration in-house.
Evidence: Best for: Small businesses
Security documentation at parent level
The SOC 2 Type 2 report on file is 8am's; no ISO 27001 certificate or GDPR program is published for DocketWise.
Evidence: SOC 2 Type II: Yes
Price at a glance
Starting price per user
$80/user/mo
Pricing model
Per user
Price transparency
Published
Free trial
Yes
Contract term
Monthly
DocketWise cost at 10 to 100 users
- Basic$80/user/mo
- Pro$100/user/mo
- Advanced$120/user/mo
| Users | Basic | Pro | Advanced |
|---|---|---|---|
| 10 | $800/mo | $1,000/mo | $1,200/mo |
| 25 | $2,000/mo | $2,500/mo | $3,000/mo |
| 50 | $4,000/mo | $5,000/mo | $6,000/mo |
| 100 | $8,000/mo | $10,000/mo | $12,000/mo |
Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.
Quick answers
- How much does DocketWise cost per month?
- Basic is $80, Pro $100 and Advanced $120 per user a month billed yearly. On monthly billing they are $90, $120 and $140 per user.
- Does DocketWise have a client portal?
- Yes. Clients get their own portal to answer questionnaires, complete tasks and pay invoices, and they can follow their case status there.Based on Employee portal: Yes
- Who owns DocketWise?
- DocketWise is part of 8am, the company formerly called AffiniPay, which also makes MyCase, LawPay and CasePeer. It was founded in Philadelphia in 2016 by immigration attorneys.Based on Parent company: 8am
- Does DocketWise track USCIS cases automatically?
- Yes. It pulls case updates from USCIS using receipt numbers and sends real-time notifications, and it alerts you when Visa Bulletin priority dates move.Based on Case and deadline tracking: Yes
Coverage of core immigration & visa capabilities
Each core capability we evaluate in Immigration & Visa, checked against DocketWise’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
7 verified of 11 core capabilities
Immigration & Visa
- Case and deadline tracking
- Expiration alerts
- Document collection
- Counsel collaboration · not verified yet
- Form and questionnaire automation
- Public access file, LCA support · not verified yet
- Form I-9 link · not verified yet
- Employee portal
- Cost tracking · not verified yet
- Reporting
- Security and data residency
Specifications
Product
- Modules
- Immigration forms, Case management, CRM and lead management, Reporting, AI for immigration firms, Billing and payments
- Deployment
- Cloud
- AI features
- Document Assistant (captures client and case data into forms), Writing Assistant (edits and translates client communications)
Integrations
- Open API
- Yes
- API type
- REST
Support
- Support channels
- Phone, email, live chat, help center, weekly live onboarding webinar
DocketWise integrations
7 integrations we documented, by how they connect. DocketWise reports 18 native integrations in total.
Native integrations
DocketWise integration coverage
The 6 apps that immigration & visa products document most often, and whether DocketWise documents each.
5 of the 6 most-connected apps documented by DocketWise; median of the 4 products compared: 5
- LawPay · documented by 4 of 4
- QuickBooks · documented by 4 of 4
- Google Calendar · documented by 3 of 4
- Gmail · documented by 2 of 4
- Outlook · documented by 2 of 4
- Zapier · documented by 2 of 4
Integrations each vendor documents (native, marketplace, Zapier or API), 4 live immigration & visa products. Not documented does not mean not possible.
Where it ranks
- #3 of 3 scoredImmigration & Visa
- #3 of 3 scoredImmigration & Visa for Small Business
DocketWise alternatives
eimmigration80% similar
About 8am
- Founded
- 2016
- Ownership
- Subsidiary
- Parent company
- 8am
Official profiles
DocketWise: frequently asked questions
Does DocketWise have an API?
Yes. The DocketWise API is a REST interface with JSON responses; firms request access through their Customer Success Manager or support.
What does DocketWise integrate with?
Its directory lists 18 apps, including LawPay, QuickBooks, Google Calendar, Gmail, Outlook, Clio and MyCase, and Zapier connects thousands more.
What is DocketWise used for?
DocketWise, on the market since 2016, is an immigration & visa product built for small businesses. Its modules include Immigration forms, Case management, CRM and lead management, Reporting, and 2 more.
What are the best alternatives to DocketWise?
In our immigration & visa ranking, the highest-scored products other than DocketWise are eimmigration and CampLegal. Compared side by side, by reason to switch: DocketWise alternatives.
What are the pros and cons of DocketWise?
Strengths documented on the vendor’s own pages: public per-user pricing, automatic USCIS tracking, and multilingual intake. It is less suited to corporate HR teams looking for an employer-side immigration platform and buyers who need ISO 27001 or a GDPR program documented by the vendor.
Is DocketWise good for small businesses?
DocketWise lists small businesses among the company sizes it is built for (small businesses); for 10 users its lowest published plan comes to $800 a month. It ranks #3 of 3 in our immigration & visa for small businesses.
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