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Ethico Review

Ethico is an ethics hotline answered by live U.S.-based specialists, with MyCM case management, disclosures and screening, sold at one quoted price that includes configuration, training and support.

Company size
Enterprises
Pricing model
Quote only
Deployment
Cloud

Best for

  • Organizations that want every hotline call answered by a live specialist
  • Healthcare, financial services and higher-education compliance teams
  • Teams that want hotline, case management and disclosures from one vendor

Not ideal for

  • Buyers who want a published price
  • Small teams that only need web intake
By LeadChange Research TeamUpdated
How we evaluated Ethico

This review rests on 13 facts checked against Ethico’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

It lists 200+ languages, a RESTful API, single sign-on and an annual SOC 2 Type 2 audit.

Strengths

  • Live in-house specialists

    Every call is answered by a live, U.S.-based specialist and every report is quality-reviewed.

    Evidence: Key features: Every call answered by a live, in-house U.S.-based specialist, Every report quality-reviewed before delivery, Reports in the investigator queue within 2 hours, 200+ languages supported, Severity-based routing with automatic case creation, Benchmarking against 1,500+ peer programs

  • All-in pricing

    One price covers software, configuration, training and support.

    Evidence: Pricing model: Quote only

  • Open integration

    Pre-built HRIS and identity connectors, a RESTful API and single sign-on.

    Evidence: API type: REST

  • SOC 2 Type 2

    An annual SOC 2 Type 2 audit by a third party.

    Evidence: SOC 2 Type II: Yes

Weaknesses

  • Quote-only pricing

    No published prices; the all-in price is quoted after a demo.

    Evidence: Price transparency: Quote only

  • No published ISO 27001

    No published ISO 27001 certification, which matters to buyers whose security reviews require it.

    Evidence: SOC 2 Type II: Yes

Price at a glance

  • Pricing model

    Quote only

Ethico plans and prices

Quick answers

How much does Ethico cost?
Ethico quotes one price that covers software, configuration, training and support. There are no fees for scripts, directives or reports, and amounts are not published.Based on Pricing model: Quote only
Who answers Ethico hotline calls?
Every call is answered by a live, in-house specialist based in the U.S., and every report is quality-reviewed before it reaches your queue, within 2 hours.Based on Key features: Every call answered by a live, in-house U.S.-based specialist, Every report quality-reviewed before delivery, Reports in the investigator queue within 2 hours, 200+ languages supported, Severity-based routing with automatic case creation, Benchmarking against 1,500+ peer programs
How many languages does Ethico support?
Ethico lists more than 200 supported languages for hotline reports.Based on Multilingual intake: Yes
What is MyCM?
MyCM is Ethico's case management system: hotline, web and disclosure reports create cases automatically with severity-based routing, role-based dashboards and board-ready reports.Based on Modules: Ethics hotline (live, U.S.-based specialists), MyCM case management, Disclosures (conflicts of interest, gifts, outside activities), Sanction screening, Risk assessment, Analytics

Coverage of core ethics hotline & whistleblowing capabilities

Each core capability we evaluate in Ethics Hotline & Whistleblowing, checked against Ethico’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

8 verified of 11 core capabilities

Ethics Hotline & Whistleblowing

  • Anonymous reporting
  • Two-way anonymous dialogue
  • Multi-channel intake
  • Case management
  • Conflict-of-interest routing · not verified yet
  • Role-based access
  • Reporting and analytics
  • Anti-retaliation follow-up · not verified yet
  • Multilingual intake
  • Awareness materials · not verified yet
  • HR and policy integration

Specifications

Pricing

Price transparency
Quote only

Product

Modules
Ethics hotline (live, U.S.-based specialists), MyCM case management, Disclosures (conflicts of interest, gifts, outside activities), Sanction screening, Risk assessment, Analytics

Integrations

Open API
Yes
API type
REST

Support

Support channels
Dedicated implementation support, included training, ongoing support team

Ethico API and integrations

Ethico alternatives

Ethico alternatives

Security and compliance

  • SOC 2 Type IIYes
  • Single sign-onYes

About Ethico

Founded
1997
Headquarters
Charlotte, North Carolina

Official profiles

All Ethico products

Ethico: frequently asked questions

Does Ethico integrate with HR systems?

Yes. Ethico connects to HRIS and identity providers through pre-built connectors and a RESTful API, with single sign-on.

Is Ethico SOC 2 audited?

Yes. Ethico undergoes an annual SOC 2 Type 2 audit.

Can reporters stay anonymous with Ethico?

Yes. Reporting takes one click and follow-up is password-protected, keeping two-way communication anonymous.

Is Ethico the same as ComplianceLine?

Yes. Ethico was founded in 1997 as Compliance Concepts; its ComplianceLine business became Ethico in 2022, and it is headquartered in Charlotte, North Carolina.

Is Ethico legit?

Ethico is sold by the company of the same name, which was founded in 1997 and is headquartered in Charlotte, North Carolina. Ethico states that it holds a current SOC 2 Type II report.

What are the best alternatives to Ethico?

In our ethics hotline & whistleblowing ranking, the highest-scored products other than Ethico are Whistlelink, EQS Integrity Line, and NAVEX EthicsPoint. Compared side by side, by reason to switch: Ethico alternatives.

Which is better, Ethico or NAVEX EthicsPoint?

It depends on the team. Choose Ethico if: you want every hotline call answered by a live, in-house specialist. Choose NAVEX EthicsPoint if: you need people named in a case kept away from it automatically. The full comparison: Ethico vs NAVEX EthicsPoint.

What are the pros and cons of Ethico?

Strengths documented on the vendor’s own pages: live in-house specialists, All-in pricing, and open integration. It is less suited to buyers who want a published price and small teams that only need web intake.

Does Ethico have an API?

Yes. Ethico offers an open API (REST) to customers.

Get Ethico pricing for your team

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