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NAVEX EthicsPoint Review

by NAVEX

NAVEX EthicsPoint, now NAVEX One Whistleblowing & Incident Management, is an ethics hotline and case management system in Essentials and Professional editions, with 24/7 web, phone and mobile intake.

Company size
Small businesses, mid-market companies, enterprises1
Pricing model
Quote only2
Deployment
Cloud3

Best for

  • Enterprises running global investigations with board reporting
  • Programs that want hotline reports linked to HR, risk and policy systems
  • Buyers who need a vendor stating ISO 27001 certification and annual SOC 2 Type II audits

Not ideal for

  • Buyers who want a published price before a call
  • Teams that want to sign up online without a sales process
By LeadChange Research TeamUpdated Based on 9 sources, most recently checked
How we evaluated NAVEX EthicsPoint

This review rests on the 15 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.

Our verdict

NAVEX EthicsPoint, now sold as NAVEX One Whistleblowing & Incident Management, comes in an Essentials edition for growing programs and a Professional edition for complex, global investigations, with 24/7 web, phone and mobile intake and AI name matching that helps keep people named in a case from seeing its details. NAVEX states it is ISO 27001 certified and undergoes annual SOC 2 Type II audits; prices are quoted.

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Strengths

  • Two editions

    Essentials for growing programs and Professional for complex, global investigations.

    Evidence

    Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake1

  • Implicated-party screening

    AI matching of name variations helps keep people named in a case away from it.

    Evidence: Conflict-of-interest routing: Yes2

  • Board-ready analytics

    Power BI dashboards with incident benchmarks in the Professional edition.

    Evidence: Reporting and analytics: Yes2

  • Security credentials

    NAVEX states ISO 27001 certification and annual SOC 2 Type II audits, and that it meets GDPR requirements.

    Evidence: ISO 27001: Yes4

Weaknesses

  • Quote-only pricing

    No published prices for either edition.

    Evidence: Price transparency: Quote only2

  • Edition differences

    We found no side-by-side feature list for Essentials and Professional on the NAVEX pages we checked; ask NAVEX which workflow and analytics features each edition includes.

    Evidence

    Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake1

How many employees does your company have?

Some products only serve certain team sizes: those that do not fit yours drop out.

Price at a glance

  • Pricing model

    Quote only2

NAVEX EthicsPoint pricing

Quick answers

How much does NAVEX EthicsPoint cost?
NAVEX does not publish EthicsPoint prices; each edition is quoted through its pricing request form. Ask for the total with phone intake and languages included.Based on Pricing model: Quote only2
What is the difference between EthicsPoint Essentials and Professional?
NAVEX says Essentials helps you launch an ethics hotline in days instead of months, and describes Professional as its edition for complex, AI-assisted enterprise investigations. Ask NAVEX which features each edition includes.Based on Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake1
Is EthicsPoint still called EthicsPoint?
NAVEX now sells it as NAVEX One Whistleblowing & Incident Management, in Essentials and Professional editions, formerly EthicsPoint Essentials and EthicsPoint Professional.Based on Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake1
How can employees report through NAVEX?
By web, phone and mobile, 24/7, anonymously or by name; the Nira AI intake guides reporters, with live-agent support when needed.Based on Multi-channel intake: Yes2

Coverage of core ethics hotline & whistleblowing capabilities

Each core capability we evaluate in Ethics Hotline & Whistleblowing, checked against NAVEX EthicsPoint’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

10 verified of 11 core capabilities

Ethics Hotline & Whistleblowing

  • Anonymous reporting2
  • Two-way anonymous dialogue5
  • Multi-channel intake2
  • Case management2
  • Conflict-of-interest routing2
  • Role-based access2
  • Reporting and analytics2
  • Anti-retaliation follow-up · not verified yet
  • Multilingual intake6
  • Awareness materials6
  • HR and policy integration2

Specifications

Pricing

Price transparency
Quote only2

Product

Modules
Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake1
AI features
AI matching of name variations that helps keep people named in a case from seeing its details2

NAVEX EthicsPoint integrations

Named by the vendor

  • Power BI

Where it ranks

NAVEX EthicsPoint alternatives

NAVEX EthicsPoint alternatives

Security and compliance

  • SOC 2 Type IIYes4
  • ISO 27001Yes4
  • GDPRYes7

Implementation and support

Typical implementation
Days (Essentials)6
Support channels
Support portal, phone8

About NAVEX

Headquarters
Lake Oswego, Oregon8
Ownership
Private equity-backed9

Official profiles

All NAVEX products

NAVEX EthicsPoint: frequently asked questions

How does NAVEX keep implicated people out of a case?

Role-based permissions plus AI matching of name variations help prevent people named in a case from seeing its investigation details.

Is NAVEX SOC 2 and ISO 27001 certified?

NAVEX states it is ISO 27001 certified and Data Privacy Framework certified, and that it undergoes annual SOC 2 Type II audits; ask for the latest SOC 2 Type II report.

How long does it take to launch EthicsPoint Essentials?

NAVEX says Essentials comes preconfigured with guided setup, so a hotline can launch in days instead of months.

Where is NAVEX headquartered?

NAVEX lists its world headquarters in Lake Oswego, Oregon.

Is NAVEX EthicsPoint legit?

NAVEX EthicsPoint is sold by NAVEX, which is headquartered in Lake Oswego, Oregon and is backed by private equity. NAVEX states SOC 2 Type II compliance.

What are the best alternatives to NAVEX EthicsPoint?

In our ethics hotline & whistleblowing ranking, the highest-scored products other than NAVEX EthicsPoint are Whistlelink, EQS Integrity Line, and SpeakUp. Compared side by side, by reason to switch: NAVEX EthicsPoint alternatives.

Which is better, NAVEX EthicsPoint or EQS Integrity Line?

It depends on the team. Choose NAVEX EthicsPoint if: you want AI matching of name variations that helps keep people named in a case from seeing its details. Choose EQS Integrity Line if: you need intake and case communication in 90+ languages. The full comparison: NAVEX EthicsPoint vs EQS Integrity Line.

What are the pros and cons of NAVEX EthicsPoint?

Strengths documented on the vendor’s own pages: two editions, Implicated-party screening, and Board-ready analytics. It is less suited to buyers who want a published price before a call and teams that want to sign up online without a sales process.

Is NAVEX EthicsPoint good for small businesses?

NAVEX EthicsPoint lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises). It ranks #2 of 2 in our ethics hotline & whistleblowing for small businesses.

How this page was made

  • What it is built from

    15 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 10, 2026.

  • Method

    Scored and compared with the LeadChange methodology, version 1.5. Read the methodology

  • Independent review

    Our independent review of Nov 4, 2026 asked for changes. How we review

  • Hands-on testing

    We have not tested NAVEX EthicsPoint hands-on: this page uses public information only.

  • Who made it

    The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us

  • Independence and errors

    Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction

Compare NAVEX EthicsPoint pricing for your team

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NAVEX EthicsPointLeadChange Score 5.3

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Sources

The 9 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.

Quotes from the sources
  1. NAVEX navex.com/en-us/platform/whistleblowing-software-solutions“NAVEX offers three whistleblowing solutions designed for different compliance priorities – from fast-to-deploy reporting hotlines to AI-assisted enterprise investigations.” “NAVEX One Whistleblowing & Incident Management Essentials Formerly EthicsPoint Essentials”
  2. NAVEX navex.com/en-us/platform/whistleblowing-software-solutions/ethicspoint-professional“Get Pricing” “AI-enhanced matching recognizes common name variations to help prevent people named in a case from accessing sensitive investigation details.”
  3. NAVEX navex.com/en-us/data-privacy“If your data is hosted in the EU, your data is safely stored and protected in Frankfurt, Germany, and backed up in Amsterdam, the Netherlands”
  4. NAVEX navex.com/en-us/company/why-navex/navex-vs-faceup“We’re ISO 27001 certified, Data Privacy Framework certified for cross-border transfers, and undergo annual SOC 2 Type II audits to verify confidentiality and availability.”
  5. secure.ethicspoint.com secure.ethicspoint.com/domain/media/en/gui/33050/faq.html
  6. NAVEX navex.com/en-us/platform/whistleblowing-software-solutions/ethicspoint-essentials“NAVEX One EthicsPoint Essentials comes preconfigured with guided setup and automated workflows, helping you launch an ethics hotline in days instead of months.”
  7. NAVEX navex.com/en-us/company/press-room/navex-receives-iso-27001-certification“In addition to ISO 27001, the business already meets the requirements of the Data Privacy Framework, SOC 2 Type II, and General Data Protection Regulation (GDPR).”
  8. NAVEX navex.com/en-us/contact-us“Toll Free: +1 (866) 297 0224” “World Headquarters 5885 Meadows Road, Suite 500 Lake Oswego, OR, 97035”
  9. NAVEX navex.com/en-us/company/press-room/consortium-led-by-goldman-sachs-alternatives-including-blackstone-acquires-majority-stake-navex“NAVEX (the “Company”), a leading global provider of ethics, risk and compliance management software, announces that it has entered into a definitive agreement under which the Private Equity business at Goldman Sachs Alternatives will acquire a majority stake in the Company from BC Partners and Vista Equity Partners”

Vendor? Reach buyers comparing NAVEX EthicsPoint

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.