NAVEX EthicsPoint Review
by NAVEX
NAVEX EthicsPoint, now NAVEX One Whistleblowing & Incident Management, is an ethics hotline and case management system in Essentials and Professional editions, with 24/7 web, phone and mobile intake.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Quote only
- Deployment
- Cloud
Best for
- Enterprises running global investigations with board reporting
- Organizations that want hotline, policy and training from one vendor
- Buyers who require SOC 2 Type II and ISO 27001
Not ideal for
- Buyers who want a published price before a call
- Teams that want to sign up online without a sales process
How we evaluated NAVEX EthicsPoint
This review rests on 12 facts checked against NAVEX EthicsPoint’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
NAVEX EthicsPoint, now sold as NAVEX One Whistleblowing & Incident Management, comes in an Essentials edition for growing programs and a Professional edition for complex, global investigations, with 24/7 web, phone and mobile intake and AI screening that keeps implicated people out of cases. NAVEX states SOC 2 Type II and ISO 27001; prices are quoted.
Strengths
Two editions
Essentials for growing programs and Professional for complex, global investigations.
Evidence: Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake
Implicated-party screening
AI matching of name variations helps keep people named in a case away from it.
Evidence: Conflict-of-interest routing: Yes
Board-ready analytics
Power BI dashboards with incident benchmarks in the Professional edition.
Evidence: Reporting and analytics: Yes
Security certifications
ISO 27001 since December 2025, plus SOC 2 Type II and GDPR.
Evidence: ISO 27001: Yes
Weaknesses
Quote-only pricing
No published prices for either edition.
Evidence: Price transparency: Quote only
Edition differences
Advanced workflows and analytics sit in Professional, so buyers on Essentials should confirm which features their edition includes.
Evidence: Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake
Price at a glance
Pricing model
Quote only
Quick answers
- How much does NAVEX EthicsPoint cost?
- NAVEX does not publish EthicsPoint prices; each edition is quoted through its pricing request form. Ask for the total with phone intake and languages included.Based on Pricing model: Quote only
- What is the difference between EthicsPoint Essentials and Professional?
- Essentials is a quick-to-launch hotline with simple case management for growing programs; Professional adds AI-assisted investigations, configurable workflows and advanced analytics for complex, global cases.Based on Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake
- Is EthicsPoint still called EthicsPoint?
- NAVEX now sells it as NAVEX One Whistleblowing & Incident Management, in Essentials and Professional editions, formerly EthicsPoint Essentials and EthicsPoint Professional.Based on Modules: Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake
- How can employees report through NAVEX?
- By web, phone and mobile, 24/7, anonymously or by name; the Nira AI intake guides reporters, with live-agent support when needed.Based on Multi-channel intake: Yes
Coverage of core ethics hotline & whistleblowing capabilities
Each core capability we evaluate in Ethics Hotline & Whistleblowing, checked against NAVEX EthicsPoint’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
10 verified of 11 core capabilities
Ethics Hotline & Whistleblowing
- Anonymous reporting
- Two-way anonymous dialogue
- Multi-channel intake
- Case management
- Conflict-of-interest routing
- Role-based access
- Reporting and analytics
- Anti-retaliation follow-up · not verified yet
- Multilingual intake
- Awareness materials
- HR and policy integration
Specifications
Pricing
- Price transparency
- Quote only
Product
- Modules
- Whistleblowing & Incident Management Essentials (formerly EthicsPoint Essentials), Whistleblowing & Incident Management Professional (formerly EthicsPoint Professional), WhistleB (EU-hosted whistleblowing), Nira AI intake
Where it ranks
- #3 of 4 scoredEthics Hotline & Whistleblowing
- #3 of 4 scoredEthics Hotline & Whistleblowing for Enterprises
- #3 of 3 scoredEthics Hotline & Whistleblowing for Mid-Sized Companies
- #2 of 2 scoredEthics Hotline & Whistleblowing for Small Business
NAVEX EthicsPoint alternatives
- Whistlelink80% similar
Compare NAVEX EthicsPoint
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
Implementation and support
- Typical implementation
- Days (Essentials)
- Support channels
- Support portal, phone
About NAVEX
- Headquarters
- Lake Oswego, Oregon
- Ownership
- Private equity-backed
Official profiles
NAVEX EthicsPoint: frequently asked questions
How does NAVEX keep implicated people out of a case?
Role-based permissions plus AI matching of name variations help prevent people named in a case from seeing its investigation details.
Is NAVEX SOC 2 and ISO 27001 certified?
Yes. NAVEX obtained ISO 27001 certification in December 2025 and states it meets SOC 2 Type II, GDPR and the Data Privacy Framework.
How long does it take to launch EthicsPoint Essentials?
NAVEX says Essentials comes preconfigured with guided setup, so a hotline can launch in days instead of months.
Where is NAVEX headquartered?
NAVEX lists its world headquarters in Lake Oswego, Oregon, in the Portland area, with offices in London, Charlotte, Frankfurt and Bangalore.
Is NAVEX EthicsPoint legit?
NAVEX EthicsPoint is sold by NAVEX, which is headquartered in Lake Oswego, Oregon and is backed by private equity. NAVEX states that it holds a current SOC 2 Type II report.
What are the best alternatives to NAVEX EthicsPoint?
In our ethics hotline & whistleblowing ranking, the highest-scored products other than NAVEX EthicsPoint are Whistlelink, EQS Integrity Line, and SpeakUp. Compared side by side, by reason to switch: NAVEX EthicsPoint alternatives.
Which is better, NAVEX EthicsPoint or EQS Integrity Line?
It depends on the team. Choose NAVEX EthicsPoint if: you need people named in a case kept away from it automatically. Choose EQS Integrity Line if: you need intake and case communication in 90+ languages. The full comparison: NAVEX EthicsPoint vs EQS Integrity Line.
What are the pros and cons of NAVEX EthicsPoint?
Strengths documented on the vendor’s own pages: two editions, Implicated-party screening, and Board-ready analytics. It is less suited to buyers who want a published price before a call and teams that want to sign up online without a sales process.
Is NAVEX EthicsPoint good for small businesses?
NAVEX EthicsPoint lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises). It ranks #2 of 2 in our ethics hotline & whistleblowing for small businesses.
Get NAVEX EthicsPoint pricing for your team
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