FaceUp Review
FaceUp is an ethics and compliance platform for anonymous reporting, case management, investigations and an AI voice hotline, with forms in up to 113 languages and HR integrations such as BambooHR and Rippling.
- Pricing model
- Quote only
- Integrations
- 17
- Deployment
- Cloud
Best for
- Organizations that want reporting, investigations and disclosures in one place
- Multinational workforces that need many intake languages
- HR teams that want employee data synced from their HR system
Not ideal for
- Buyers who want a published price before a call
- Teams that want a live human operator answering calls
How we evaluated FaceUp
This review rests on 14 facts checked against FaceUp’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
FaceUp combines anonymous reporting, case management, investigations, disclosures and an AI voice hotline on one platform, with forms in up to 113 languages and per-case access that can remove a person named in a report. It integrates with HR systems such as Rippling, Paylocity and BambooHR and is ISO 27001 certified; pricing is a quote.
Strengths
113 languages
Report forms in up to 113 languages and an AI voice line in 57.
Evidence: Multilingual intake: Yes
Conflict-of-interest controls
Access is set per case, so a person named in a report can be removed from it.
Evidence: Conflict-of-interest routing: Yes
HR integrations
Employee data syncs from Rippling, Paylocity, BambooHR, UKG Pro and Deel.
Evidence: Notable integrations: Rippling, Paylocity, BambooHR, UKG Pro, Deel, Slack, Microsoft Teams, Jira, Power BI, Zapier
ISO 27001 and SSO
ISO 27001-certified security management, GDPR compliance and single sign-on.
Evidence: ISO 27001: Yes
Weaknesses
Quote-only pricing
Prices are not published; the quote combines a platform fee, modules and headcount.
Evidence: Price transparency: Quote only
Automated phone intake
The hotline uses an AI voice agent or a keypad line, which suits teams that accept automated intake more than those wanting a live operator.
Evidence: Modules: Anonymous reporting, Case management, Investigations, Disclosure management, Policy management, Hotlines (AI voice agent or keypad line), Analytics
Price at a glance
Pricing model
Quote only
Quick answers
- How much does FaceUp cost?
- FaceUp quotes a platform fee plus the modules you choose, scaled to your headcount. It does not publish prices, so ask for a quote with the hotline included.Based on Pricing model: Quote only
- How many languages does FaceUp support?
- Report forms come in up to 113 languages, and the AI voice hotline lets callers switch between 57 languages during a call.Based on Multilingual intake: Yes
- Can a person named in a report be kept out of the case?
- Yes. Access is set per member and can be changed for a single case, so a person named in a report can be removed from it.Based on Conflict-of-interest routing: Yes
- Which HR systems does FaceUp integrate with?
- FaceUp syncs employee data from Rippling, Paylocity, BambooHR, UKG Pro and Deel, and sends case alerts to Slack and Microsoft Teams; webhooks and Zapier cover the rest.Based on Notable integrations: Rippling, Paylocity, BambooHR, UKG Pro, Deel, Slack, Microsoft Teams, Jira, Power BI, Zapier
Coverage of core ethics hotline & whistleblowing capabilities
Each core capability we evaluate in Ethics Hotline & Whistleblowing, checked against FaceUp’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 11 core capabilities
Ethics Hotline & Whistleblowing
- Anonymous reporting
- Two-way anonymous dialogue
- Multi-channel intake
- Case management
- Conflict-of-interest routing
- Role-based access
- Reporting and analytics
- Anti-retaliation follow-up · not verified yet
- Multilingual intake
- Awareness materials · not verified yet
- HR and policy integration
Specifications
Pricing
- Price transparency
- Quote only
Product
- Modules
- Anonymous reporting, Case management, Investigations, Disclosure management, Policy management, Hotlines (AI voice agent or keypad line), Analytics
- Mobile apps
- iOS, Android
Integrations
- Webhooks
- Yes
Support
- Support channels
- Chat, email, help center
FaceUp integrations
11 integrations we documented, by how they connect. FaceUp reports 17 native integrations in total.
FaceUp alternatives
NAVEX EthicsPoint70% similar
Security and compliance
- ISO 27001Yes
- GDPR programYes
- Single sign-onYes
About FaceUp
- Founded
- 2017
- Ownership
- Private
Official profiles
FaceUp: frequently asked questions
Does FaceUp include a phone hotline?
Yes, as a module: an AI voice agent or a guided keypad line, with toll-free or local numbers in 110+ countries; every call becomes a structured case.
Is FaceUp secure?
Its information security management system is ISO 27001 certified, it is GDPR compliant, data is hosted on Amazon Web Services and single sign-on is available.
How do anonymous reporters follow up in FaceUp?
With a 16-digit case key: they read and answer encrypted messages, translated automatically, without revealing who they are.
When was FaceUp founded?
FaceUp was founded in 2017 as an anonymous reporting tool for schools and expanded to workplaces in 2020.
What is FaceUp used for?
FaceUp, on the market since 2017, is an ethics hotline & whistleblowing product. Its modules include Anonymous reporting, Case management, Investigations, Disclosure management, and 3 more.
Is FaceUp legit?
FaceUp is sold by the company of the same name, which was founded in 2017 and is privately held.
What are the pros and cons of FaceUp?
Strengths documented on the vendor’s own pages: 113 languages, Conflict-of-interest controls, and HR integrations. It is less suited to buyers who want a published price before a call and teams that want a live human operator answering calls.
Does FaceUp have a mobile app?
Yes. FaceUp lists mobile apps: iOS, Android.
Get FaceUp pricing for your team
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