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Universal Background Screening Review

Universal Background Screening is a PBSA-accredited screening firm in Phoenix offering criminal, verification, driving record and drug testing services with ATS integrations, priced on request.

Company size
Small businesses, mid-market companies, enterprises
Pricing model
Quote only

Best for

  • Employers that want an assigned client service team rather than self-serve ordering
  • Healthcare, education, staffing and retail employers that want an industry screening program
  • Organizations that screen volunteers, vendors and students as well as hires

Not ideal for

  • Buyers who want to compare published per-check prices before talking to sales
By LeadChange Research TeamUpdated
How we evaluated Universal Background Screening

This review rests on 12 facts checked against Universal Background Screening’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

Universal Background Screening is a PBSA-accredited screening firm from Phoenix that builds quoted packages around industry programs, with an assigned client service team, criminal, verification, driving and drug testing services and ATS integrations. It states criminal searches average under two days. It is less suited to buyers who want a published per-check price list.

Strengths

  • Assigned client service team

    Each client gets a service team that knows the account and screening program.

    Evidence: Key features: Client service team assigned to each account, Web-based client portal for ordering and real-time status 24x7, Online candidate entry, Electronic signature of disclosure forms, HR-XML certified ATS and HRIS integrations, Extended workforce screening (vendors, volunteers, students)

  • Industry screening programs

    Dedicated programs for education, healthcare, hospitality, manufacturing, nonprofits, retail, staffing and transportation.

    Evidence: Industry focus: Education, Energy production and utilities, Financial services, Healthcare, Hospitality, Manufacturing and wholesale, Nonprofits, Retail, Staffing agencies, Transportation

  • Screening plus drug testing

    Criminal, verification and driving record searches sit next to drug testing, physicals and Form I-9 services.

    Evidence: Modules: Criminal record searches (county, statewide, federal), Criminal databases (USA CriminalSearch), Sex offender registry search (USA OffenderSearch), Employment, education and license verification, Motor vehicle records, Drug testing, Employment physical exams, Form I-9 and E-Verify, Employee re-screening, International screening

  • PBSA accredited

    Accredited by the Professional Background Screening Association.

    Evidence: PBSA accredited: Yes

Weaknesses

  • No published prices

    Packages are priced on request, so costs cannot be compared upfront.

    Evidence: Pricing model: Quote only

  • No published API

    Integrations run through HR-XML connectors with partner systems; no public API documentation is published.

    Evidence: ATS and onboarding integration: Yes

Price at a glance

  • Pricing model

    Quote only

Universal Background Screening plans and prices

Quick answers

How much does Universal Background Screening cost?
Universal Background Screening does not publish prices: each employer requests pricing for a package built around its roles and industry, so ask for the per-check price and any court fees in writing.Based on Pricing model: Quote only
How long does a Universal Background Screening check take?
Universal states average turnaround under two days for criminal searches and under three days for verifications; its candidate FAQ says most checks finish in 3-5 business days.Based on Turnaround time: Under 2 days on average for criminal searches and under 3 days for verifications (vendor-stated)
Is Universal Background Screening PBSA accredited?
Yes. Universal is accredited by the Professional Background Screening Association and says it was a founding member of the trade association.Based on PBSA accredited: Yes
Who owns Universal Background Screening?
Universal Background Screening is a portfolio company of SNH Capital Partners, a private investment firm, and is based in Phoenix, Arizona.Based on Ownership: Private equity-backed

Coverage of core background check services capabilities

Each core capability we evaluate in Background Check Services, checked against Universal Background Screening’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

10 verified of 13 core capabilities

Background Check Services

  • FCRA disclosure and consent
  • Identity and SSN trace
  • County criminal search
  • National criminal database
  • Sex offender registry search
  • Employment and education verification
  • Motor vehicle records
  • Drug and health screening
  • Adverse action workflow · not verified yet
  • Individualized assessment support · not verified yet
  • Dispute and reinvestigation
  • State and local rule handling · not verified yet
  • ATS and onboarding integration

Specifications

Pricing

Price transparency
Quote only

Fit

Industry focus
Education, Energy production and utilities, Financial services, Healthcare, Hospitality, Manufacturing and wholesale, Nonprofits, Retail, Staffing agencies, Transportation

Product

Modules
Criminal record searches (county, statewide, federal), Criminal databases (USA CriminalSearch), Sex offender registry search (USA OffenderSearch), Employment, education and license verification, Motor vehicle records, Drug testing, Employment physical exams, Form I-9 and E-Verify, Employee re-screening, International screening

Support

Support channels
Phone, email, dedicated account team

Universal Background Screening integrations

Universal Background Screening integrations

Universal Background Screening integration coverage

The 10 apps that background check services products document most often, and whether Universal Background Screening documents each.

7 of the 10 most-connected apps documented by Universal Background Screening; median of the 13 products compared: 7

  • iCIMS · documented by 12 of 13
  • Workday · documented by 12 of 13
  • Greenhouse · documented by 10 of 13
  • Bullhorn · documented by 8 of 13
  • Lever · documented by 7 of 13
  • Dayforce · documented by 6 of 13
  • SmartRecruiters · documented by 6 of 13
  • Taleo · documented by 6 of 13
  • ADP · documented by 5 of 13
  • BambooHR · documented by 5 of 13

Integrations each vendor documents (native, marketplace, Zapier or API), 13 live background check services products. Not documented does not mean not possible.

Background Check Services

Universal Background Screening alternatives

Universal Background Screening alternatives

About Universal Background Screening

Headquarters
Phoenix, AZ, USA
Ownership
Private equity-backed
Parent company
SNH Capital Partners (portfolio company)

All Universal Background Screening products

Universal Background Screening: frequently asked questions

Does Universal Background Screening integrate with my ATS?

Often, yes. It is HR-XML certified and pre-integrated with HealthcareSource, Oracle Taleo Business Edition and PeopleSoft; its partner page also shows Workday, iCIMS, Greenhouse, BambooHR and Bullhorn.

Does Universal Background Screening do drug testing?

Yes. It offers pre-employment and ongoing drug tests, including DOT tests, through Quest Diagnostics, Labcorp and Concentra collection sites, plus employment physicals.

Can Universal Background Screening check volunteers and vendors?

Yes. Besides job candidates it screens vendors, temporary staff, consultants, volunteers and students, and runs re-screening of current employees.

What is Universal Background Screening used for?

Universal Background Screening is a background check services product built for small businesses, mid-market companies, and enterprises. Its modules include Criminal record searches, Criminal databases, Sex offender registry search, Employment, education and license verification, and 6 more.

What are the best alternatives to Universal Background Screening?

In our background check services ranking, the highest-scored products other than Universal Background Screening are Checkr, Certn, and GoodHire. Compared side by side, by reason to switch: Universal Background Screening alternatives.

What are the pros and cons of Universal Background Screening?

Strengths documented on the vendor’s own pages: assigned client service team, industry screening programs, and screening plus drug testing. It is less suited to buyers who want to compare published per-check prices before talking to sales.

Get Universal Background Screening pricing for your team

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