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LeadChange Group

ClearStar Review

ClearStar provides employment background checks, drug and occupational health testing, identity verification and continuous criminal monitoring through one platform. Its packages are priced on request.

Company size
Small businesses, mid-market companies, enterprises
Pricing model
Quote only

Best for

  • Employers that want background checks and drug or occupational health testing from one provider
  • Regulated industries such as healthcare, transportation and aerospace and defense
  • Teams that want continuous criminal monitoring after hire

Not ideal for

  • Buyers who want to compare published per-check prices before talking to sales
By LeadChange Research TeamUpdated Facts checked
How we evaluated ClearStar

This review rests on 14 facts checked against ClearStar’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

ClearStar is a background and drug screening provider that put screening online in 1995 and covers criminal, verification, drug and occupational health, social media and continuous monitoring checks in 230+ countries. It states PBSA accreditation, SOC 2 Type 2 and ISO 27001:2022; package prices are given on request.

Strengths

  • Security and accreditation

    PBSA accredited, SOC 2 Type 2 validated and ISO 27001:2022 and ISO 27701:2019 certified.

    Evidence: PBSA accredited: Yes

  • Drug and health network

    ClearMD gives access to 20,000+ drug test locations and 5,000+ medical clinics with electronic registration.

    Evidence: Drug and health screening: Yes

  • Compliance support

    Pre-adverse and adverse action processing, a real-time rules engine and in-house legal counsel.

    Evidence: Adverse action workflow: Yes

Weaknesses

  • Prices on request

    Basic, Standard and Professional packages are listed without prices.

    Evidence: Price transparency: Quote only

  • County pass-through fees

    Packages include the first three county court searches with pass-through fees on top.

    Evidence: Extra costs: County court pass-through fees

Price at a glance

  • Pricing model

    Quote only

ClearStar plans and prices

Quick answers

How much does ClearStar cost?
ClearStar does not publish prices; its Basic, Standard and Professional packages and custom packages are priced on request.Based on Pricing model: Quote only
Is ClearStar PBSA accredited?
Yes. ClearStar lists PBSA-accredited processes, SOC 2 Type 2 validation and ISO 27001:2022 certification.Based on PBSA accredited: Yes
Does ClearStar offer drug testing?
Yes. Its ClearMD platform handles drug and occupational health screening across 20,000+ test locations.Based on Modules: Pre-employment background checks, Global screening, Identity verification (ClearID), Drug and occupational health (ClearMD), Social media screening, Continuous criminal monitoring, Smart Screen instant criminal screening
When was ClearStar founded?
ClearStar traces its start to 1995, when its founder incorporated Compass, Inc. in Alpharetta, Georgia.Based on Founded: 1995

Coverage of core background check services capabilities

Each core capability we evaluate in Background Check Services, checked against ClearStar’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

11 verified of 13 core capabilities

Background Check Services

  • FCRA disclosure and consent
  • Identity and SSN trace
  • County criminal search
  • National criminal database
  • Sex offender registry search
  • Employment and education verification
  • Motor vehicle records
  • Drug and health screening
  • Adverse action workflow
  • Individualized assessment support · not verified yet
  • Dispute and reinvestigation · not verified yet
  • State and local rule handling
  • ATS and onboarding integration

Specifications

Pricing

Price transparency
Quote only

Fit

Industry focus
Aerospace and defense, healthcare, hospitality, manufacturing, nonprofits, retail, staffing agencies, transportation
Countries supported
230+ countries

Product

Modules
Pre-employment background checks, Global screening, Identity verification (ClearID), Drug and occupational health (ClearMD), Social media screening, Continuous criminal monitoring, Smart Screen instant criminal screening

Integrations

Open API
Yes

Support

Support channels
Phone, Applicant phone line, Compliance helpdesk, Web form

Where it ranks

ClearStar alternatives

ClearStar alternatives

Security and compliance

  • SOC 2 Type IIYes
  • ISO 27001Yes
  • GDPR programYes

ClearStar: frequently asked questions

Does ClearStar have an API?

Yes. ClearStar integrates with ATS, HR and payroll platforms and supports API-based integrations.

Does ClearStar run international background checks?

Yes. ClearStar runs global background checks in 230+ countries.

How fast are ClearStar background checks?

ClearStar says results arrive in hours, not days, with a first human touch in under 4 hours.

Does ClearStar offer continuous monitoring?

Yes. Continuous criminal monitoring is part of its screening suite, next to social media screening and identity verification.

What is ClearStar used for?

ClearStar, on the market since 1995, is a background check services product built for small businesses, mid-market companies, and enterprises. Its modules include Pre-employment background checks, Global screening, Identity verification, Drug and occupational health, and 3 more.

What are the best alternatives to ClearStar?

In our background check services ranking, the highest-scored products other than ClearStar are Checkr, Certn, and Turn. Compared side by side, by reason to switch: ClearStar alternatives.

What are the pros and cons of ClearStar?

Strengths documented on the vendor’s own pages: security and accreditation, drug and health network, and compliance support. It is less suited to buyers who want to compare published per-check prices before talking to sales.

Is ClearStar secure?

ClearStar states a SOC 2 Type II report, ISO 27001 certification, and a GDPR program.

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What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.