ClearStar Review
ClearStar provides employment background checks, drug and occupational health testing, identity verification and continuous criminal monitoring through one platform. Its packages are priced on request.
Best for
- Employers that want background checks and drug or occupational health testing from one provider
- Regulated industries such as healthcare, transportation and aerospace and defense
- Teams that want continuous criminal monitoring after hire
Not ideal for
- Buyers who want to compare published per-check prices before talking to sales
How we evaluated ClearStar
This review rests on the 15 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.
Our verdict
ClearStar is a background and drug screening provider that traces its start to 1995 and covers criminal, verification, drug and occupational health, social media and continuous monitoring checks, and runs global background checks in 230+ countries. It states PBSA accreditation, SOC 2 Type 2 and ISO 27001:2022; package prices are given on request.
Strengths
Security and accreditation
PBSA accredited, SOC 2 Type 2 validated and ISO 27001:2022 and ISO 27701:2019 certified.
Evidence: PBSA accredited: Yes3
Drug and health network
ClearMD gives access to 20,000+ drug test locations and 5,000+ medical clinics with electronic registration.
Evidence: Drug and health screening: Yes4
Compliance support
Pre-adverse and adverse action processing, a real-time rules engine and in-house legal counsel.
Evidence: Adverse action workflow: Yes3
Price at a glance
Quick answers
- How much does ClearStar cost?
- ClearStar does not publish prices; its Basic, Standard and Professional packages and custom packages are priced on request.Based on Pricing model: Quote only2
- Is ClearStar PBSA accredited?
- Yes. ClearStar lists PBSA-accredited processes, SOC 2 Type 2 validation and ISO 27001:2022 certification.Based on PBSA accredited: Yes3
- Does ClearStar offer drug testing?
- Yes. Its ClearMD platform handles drug and occupational health screening across 20,000+ test locations.Based on Modules: Pre-employment background checks, Global screening, Identity verification (ClearID), Drug and occupational health (ClearMD), Social media screening, Continuous criminal monitoring, Smart Screen instant criminal screening1
- When was ClearStar founded?
- ClearStar traces its start to 1995, when its founder incorporated Compass, Inc. in Alpharetta, Georgia.Based on Founded: 19955
Coverage of core background check services capabilities
Each core capability we evaluate in Background Check Services, checked against ClearStar’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
11 verified of 13 core capabilities
Background Check Services
- FCRA disclosure and consent6
- Identity and SSN trace6
- County criminal search6
- National criminal database2
- Sex offender registry search6
- Employment and education verification6
- Motor vehicle records6
- Drug and health screening4
- Adverse action workflow3
- Individualized assessment support · not verified yet
- Dispute and reinvestigation · not verified yet
- State and local rule handling3
- ATS and onboarding integration6
Specifications
Pricing
- Price transparency
- Quote only2
Fit
Product
- Modules
- Pre-employment background checks, Global screening, Identity verification (ClearID), Drug and occupational health (ClearMD), Social media screening, Continuous criminal monitoring, Smart Screen instant criminal screening1
Integrations
- API
- Yes1
Support
- Support channels
- Phone, Applicant phone line, Compliance helpdesk, Web form1
Where it ranks
- #4 of 9 scoredBackground Check Services
- #3 of 9 scoredBackground Check Services for Enterprises
- #3 of 7 scoredBackground Check Services for Healthcare
- #3 of 4 scoredBackground Check Services for Hospitality
- #2 of 4 scoredBackground Check Services for Manufacturing
- #5 of 8 scoredBackground Check Services for Mid-Sized Companies
- #2 of 4 scoredBackground Check Services for Nonprofits
- #3 of 6 scoredBackground Check Services for Retail
- #5 of 8 scoredBackground Check Services for Small Business
- #3 of 7 scoredBackground Check Services for Staffing Agencies
ClearStar alternatives
Security and compliance
ClearStar: frequently asked questions
Does ClearStar have an API?
Yes. ClearStar integrates with ATS, HR and payroll platforms and supports API-based integrations.
Does ClearStar run international background checks?
Yes. ClearStar runs global background checks in 230+ countries.
How fast are ClearStar background checks?
ClearStar says results arrive in hours, not days, with a first human touch in under 4 hours.
Does ClearStar offer continuous monitoring?
Yes. Continuous criminal monitoring is part of its screening suite, next to social media screening and identity verification.
What is ClearStar used for?
ClearStar, on the market since 1995, is a background check services product built for small businesses, mid-market companies, and enterprises. Its modules include Pre-employment background checks, Global screening, Identity verification, Drug and occupational health, and 3 more.
What are the best alternatives to ClearStar?
In our background check services ranking, the highest-scored products other than ClearStar are Checkr, Certn, and Turn. Compared side by side, by reason to switch: ClearStar alternatives.
What are the pros and cons of ClearStar?
Strengths documented on the vendor’s own pages: security and accreditation, drug and health network, and compliance support. It is less suited to buyers who want to compare published per-check prices before talking to sales.
Is ClearStar secure?
ClearStar states a SOC 2 Type II report, ISO 27001 certification, and a GDPR program.
How this page was made
What it is built from
15 verified facts, each checked against the vendor's own pages or another primary source, most recently on Oct 24, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Independent review
Not reviewed yet by our independent reviewer. How we review
Hands-on testing
We have not tested ClearStar hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
Is ClearStar right for your team?
ClearStar quotes its prices. Answer 4 quick questions to see the 2 alternatives that fit you best; a provider that takes requests through us can then quote you.
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.We may earn a fee.
How we make money
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.
ClearStarLeadChange Score 6.6
Sources
The 7 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.
Quotes from the sources
- ClearStar clearstar.net/contact-us“ClearStar supports employers, background screeners, nonprofits, housing authorities, and government agencies of all sizes.” “ClearStar delivers a comprehensive suite of screening solutions, including pre-employment background checks, global screening, identity verification, drug and occupational health services, social media screening, and continuous criminal monitoring.”
- ClearStar clearstar.net/pricing“In need of a custom package? That’s what we’re best at!” “Whether you’re a growing business or a high-volume enterprise, ClearStar offers customizable pricing built around your screening mix and compliance requirements.”
- ClearStar clearstar.net/compliance“PBSA-accredited processes meeting the highest screening industry standards” “SOC 2 Type 2 validated for security, availability, integrity, confidentiality”
- ClearStar clearstar.net/drug-occupational-health-screening
- ClearStar clearstar.net/about“ClearStar put the whole process on the internet — before most businesses believed the internet was ready. That was 1995.”
- ClearStar clearstar.net/background-checks“Global background checks across 230+ countries, fully compliant”
- ClearStar clearstar.net“Industry-Specific Employment Screening Solutions”
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