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Employee Relations Case Management

How Employee Relations Case Management Software Is Priced

How employee relations case management software is priced: the pricing models you will meet, what drives the cost and the fees that are easy to miss.

How much employee relations case management costs

Common pricing models: per employee per month, per user per month, per module or bundle, and custom quote. Too few vendors publish comparable list prices for us to give a price range; the models and cost drivers below explain what you will be quoted.

Pricing models explained

  • Per employee per month. Priced by the number of employees covered, often billed annually, because the tool serves the whole workforce.
  • Per user per month. Charged per HR, employee relations, legal or investigator user who works on cases.
  • Per module or bundle. Intake hotline, investigations, manager guidance and analytics sold as modules or bundles.
  • Custom quote. Large and multi-country programs are quoted individually, often with configuration and training services.

What drives the price

  • Number of employees covered
  • Number of investigator and HR users
  • Intake channels such as phone hotline and web reporting
  • Languages and countries covered
  • HRIS and single sign-on integrations
  • Migration of historical cases

Fees to ask about before you sign:

  • Phone hotline fees billed separately from the software
  • Migration and cleanup of historical case files
  • Configuration of case types and workflows
  • Investigator training
  • Outside investigators or counsel for sensitive cases

Compare employee relations case management pricing for your team

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