Shiftboard Review
by Shiftboard, Inc.
Shiftboard is a workforce scheduling product for compliance-heavy, 24/7 operations, acquired by UKG in 2025 and now sold as UKG Shiftboard.
- Pricing model
- Quote only1
Best for
- Manufacturing, energy and corrections operations with union and fatigue rules
- Organizations already using UKG that want its scheduling product
Not ideal for
- Buyers who want published prices: Shiftboard is sold by quote
- Operations outside the United States and Canada, the two regions UKG lists for it
- Teams that need round-the-clock vendor support: the support desk works weekdays, 6 am to 5 pm Pacific
Also listed in
How we evaluated Shiftboard
This review rests on 11 facts checked against Shiftboard’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Shiftboard is workforce scheduling software for compliance-sensitive, 24/7 manufacturing and energy operations. UKG acquired it in 2025 and sells it as UKG Shiftboard, connected to UKG Pro Workforce Management, with iOS and Android apps for staff. Prices are quoted, not published.
Strengths
Backed by UKG
UKG acquired Shiftboard in 2025 and provides login links and support through UKG Community.
Evidence: Ownership: Subsidiary2
Built for compliance-heavy operations
UKG describes UKG Shiftboard as workforce scheduling for industries where compliance, safety and 24/7 operations cannot be compromised.
Evidence: Shift scheduling: Yes3
Overtime equalization and rules enforcement
UKG lists overtime detection and fair overtime distribution, labor-cost management, configurable demand templates and detailed audit logs of exceptions and overrides.
Evidence: Overtime and labor cost view: Yes3
Mobile app for staff
The UKG Shiftboard app lets employees view shifts, manage availability, get real-time schedule-change notifications and contact their manager.
Evidence: Mobile app for staff: Yes4
Weaknesses
No published prices
No public price list or plan prices were found; UKG Shiftboard is sold by quote.
Evidence: Pricing model: Quote only1
US and Canada only
UKG's marketplace listing names the United States and Canada as its regions, so it is less suited to scheduling teams in other countries.
Evidence: Countries supported: United States, Canada5
Weekday support desk
The support desk is open Monday to Friday, 6:00 am to 5:00 pm Pacific, by email and phone, which fits less well with night and weekend shifts that need live help.
Evidence: Support hours: Mon–Fri, 6:00 am – 5:00 pm PT5
Price at a glance
Pricing model
Quote only1
Quick answers
- Who owns Shiftboard?
- UKG acquired Shiftboard in 2025, and it now operates as UKG Shiftboard alongside ScheduleFlex.Based on Ownership: Subsidiary2
- Where do Shiftboard customers get support?
- By email and phone on weekdays, 6:00 am to 5:00 pm Pacific, with product documentation and Q&A in UKG Community.Based on Support channels: Email, Phone, UKG Community5
- What industries does Shiftboard serve?
- Shiftboard's own site menu lists manufacturing, energy and corrections.Based on Industry focus: Manufacturing1
- Where is Shiftboard headquartered?
- In Seattle, Washington, per UKG's 2025 acquisition announcement.Based on Headquarters: Seattle, WA, USA6
Coverage of core employee scheduling software capabilities
Each core capability we evaluate in Employee Scheduling Software, checked against Shiftboard’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 11 core capabilities
Employee Scheduling Software
Specifications
Shiftboard alternatives
Implementation and support
About Shiftboard, Inc.
Official profiles
Shiftboard: frequently asked questions
Does Shiftboard have a mobile app?
Yes. The UKG Shiftboard app for iPhone and Android shows shifts, availability and real-time schedule changes; it needs a UKG Shiftboard subscription.
Does Shiftboard integrate with UKG?
Yes. UKG Shiftboard reads employee, time and attendance and payroll data from UKG Pro Workforce Management and syncs with UKG time clocks.
Is ScheduleFlex part of Shiftboard?
Yes. UKG lists ScheduleFlex as a Shiftboard product next to UKG Shiftboard; each has its own login, and UKG Community supports both.
Which countries does Shiftboard serve?
The United States and Canada, the two regions UKG's marketplace lists for UKG Shiftboard.
What is Shiftboard used for?
Shiftboard is an employee scheduling software product. Its modules include UKG Shiftboard, ScheduleFlex, and SchedulePro.
What are the pros and cons of Shiftboard?
Strengths documented on the vendor’s own pages: backed by UKG, built for compliance-heavy operations, and overtime equalization and rules enforcement. It is less suited to buyers who want published prices: Shiftboard is sold by quote and operations outside the United States and Canada, the two regions UKG lists for it.
How this page was made
What it is built from
11 verified facts, each checked against the vendor's own pages or another primary source, most recently on Oct 28, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.3. Read the methodology
Independent review
Not reviewed yet by our independent reviewer. How we review
Hands-on testing
We have not tested Shiftboard hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
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Shiftboard
Sources
The 7 pages this page's facts come from, with the day we last checked each one. The numbers beside the figures above link here.
Quotes from the sources
- UKG ukg.com/products/features/ukg-shiftboard“UKG Shiftboard is intelligent employee scheduling software designed for complex, high-compliance environments. It automates shift planning, optimizes labor costs, and ensures compliance with union rules, fatigue limits, and industry regulations.” “Manufacturers operate in some of today’s most complex workforce scheduling environments — balancing union rules, fatigue standards, staffing shortages, and employee preferences.”
- ukg.com ukg.com/information-shiftboard-customers
- UKG Marketplace (partner: Shiftboard) marketplace.ukg.com/en-US/apps/426658/ukg-shiftboard/features
- Shiftboard, Inc. (App Store developer) apps.apple.com/us/app/ukg-shiftboard/id1528602950“Introducing the UKG Shiftboard mobile app. With our user-friendly mobile app, you can stay connected to your work schedule anytime, anywhere”
- UKG Marketplace (partner: Shiftboard) marketplace.ukg.com/en-US/apps/426658/ukg-shiftboard/overview“Geo-Regions Canada United States” “Support Desk Hours: Mon – Fri, 6:00 am – 5:00 pm PT”
- UKG ukg.com/company/newsroom/ukg-acquires-shiftboard-leading-energy-and-manufacturing-employee-scheduling-solutions-provider“Headquartered in Seattle, Washington, Shiftboard has approximately 50 employees in the U.S. and Canada”
- marketplace.ukg.com marketplace.ukg.com/en-US/apps/426658/ukg-shiftboard