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7shifts Review

7shifts is a scheduling and team management platform built for restaurants, used by over 55,000 restaurants.

Company size
Small businesses, enterprises
Pricing model
Tiered plans
Free trial
Yes
Integrations
61

Best for

  • Restaurants of any size, from independents to franchise groups
  • Single-location restaurants with a small team: the Comp plan is free
  • Restaurants that need tip calculation and distribution

Not ideal for

  • Businesses outside food service: 7shifts is built for restaurants
  • Buyers who want a fixed US price online: plan prices vary by location
  • Restaurants outside the US that want 7shifts Payroll: it is US-only
By LeadChange Research TeamUpdated
How we evaluated 7shifts

This review rests on 18 facts checked against 7shifts’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

7shifts suits restaurants, from single independents to franchise groups, that want scheduling, time clocking, labor compliance, tips and team messaging built around restaurant shifts. The Comp plan is free for one location with up to 15 employees, and US restaurants can add payroll for $39.99 a month per location plus $6 per employee paid. It is less suited to businesses outside food service and to buyers who need a stable US list price online, since plan prices vary by location.

Strengths

  • Built for restaurant shifts

    Scheduling, time clocking, team messaging, PTO accruals and labor compliance tools are designed around restaurant operations, and Premium adds training, tips and tasks.

    Evidence: Key features: Advanced scheduling and time clocking, Team messaging, PTO accruals and balances, Labor compliance, forecasting and labor cost tools, Tip calculation and distribution, Digital manager log book and task lists

  • Free plan for small restaurants

    Comp is free for a single location with up to 15 employees and includes scheduling, availability, time off requests and announcements.

    Evidence: Free plan: Yes

  • Payroll that reads hours and tips

    7shifts Payroll pulls in hours worked and tips paid out, with unlimited regular and off-cycle runs and free implementation.

    Evidence: Automatic tax filing: Yes

  • Connects to restaurant point of sale

    7shifts lists 61 integrations, including Toast, Square, Lightspeed, Clover, TouchBistro, SpotOn and Heartland, plus Gusto, ADP and Paychex payroll.

    Evidence: Native integrations: 61

  • Quick to set up

    7shifts says restaurants can get running in under 30 days.

    Evidence: Typical implementation: Under 30 days

Weaknesses

  • Prices vary by location

    Plan prices are shown per location in the visitor's local currency and changed between visits during our check, so confirm the US price with 7shifts.

    Evidence: Price transparency: Partly published

  • Per-location costs add up

    Pro and Premium are billed per location each month, so multi-unit groups pay for every site.

    Evidence: Pricing model: Tiered plans

  • Restaurant focus

    7shifts is built for restaurants; other hourly businesses may find features they do not need.

    Evidence: Industry focus: Restaurants

Price at a glance

  • Pricing model

    Tiered plans

  • Price transparency

    Partly published

  • Free trial

    Yes

  • Free plan

    Yes

7shifts plans and prices

Quick answers

Is 7shifts free?
Yes, the Comp plan is free for a single location with up to 15 employees. Pro and Premium are paid per location.Based on Free plan: Yes
How much does 7shifts payroll cost?
7shifts Payroll costs $39.99 a month per location plus $6 a month per employee paid, added to any paid plan.Based on Extra costs: 7shifts Payroll (US only): $39.99 a month per location plus $6 a month per employee paid, Tip Management, Task Management and Manager Log Book are add-ons on Pro (included in Premium)
Is 7shifts only for restaurants?
7shifts describes itself as an HR platform for restaurants, and its workflows are built for restaurant teams.Based on Industry focus: Restaurants
Is 7shifts legit?
Yes. 7shifts was founded in 2014 by Jordan Boesch and says it serves over 55,000 restaurants.Based on Founded: 2014

Coverage of core employee scheduling software capabilities

Each core capability we evaluate in Employee Scheduling Software, checked against 7shifts’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

9 verified of 11 core capabilities

Employee Scheduling Software

  • Shift scheduling
  • Availability and time off
  • Open shifts and swaps
  • Overtime and labor cost view
  • Fair workweek support · not verified yet
  • Minor work-hour limits · not verified yet
  • Mobile app for staff
  • Time and payroll integration
  • Templates and auto-scheduling
  • Team messaging
  • Schedule history

Specifications

Fit

Industry focus
Restaurants

Product

Modules
Scheduling, Time clocking, Team communication, Labor compliance, Hiring, Employee training, Tip management, Task management, Manager Log Book, Payroll (US only)

Integrations

Open API
Yes
API type
REST
Webhooks
Yes

7shifts integrations

15 integrations we documented, by how they connect. 7shifts reports 61 native integrations in total.

7shifts integrations

7shifts integration coverage

The 10 apps that employee scheduling software products document most often, and whether 7shifts documents each.

7 of the 10 most-connected apps documented by 7shifts; median of the 12 products compared: 5.5

  • QuickBooks · documented by 11 of 12
  • Paychex · documented by 8 of 12
  • Gusto · documented by 7 of 12
  • Square · documented by 7 of 12
  • Lightspeed · documented by 6 of 12
  • Clover · documented by 5 of 12
  • Xero · documented by 5 of 12
  • Zapier · documented by 5 of 12
  • ADP · documented by 4 of 12
  • ADP Workforce Now · documented by 4 of 12

Integrations each vendor documents (native, marketplace, Zapier or API), 12 live employee scheduling software products. Not documented does not mean not possible.

Employee Scheduling Software

Where it ranks

7shifts alternatives

7shifts alternatives

Implementation and support

Typical implementation
Under 30 days
Implementation fee
None

7shifts: frequently asked questions

Does 7shifts integrate with Toast or Square?

Yes. 7shifts integrates with Toast, Square, Lightspeed, Clover and other point-of-sale systems, among 61 integrations.

How long does 7shifts take to set up?

7shifts says restaurants can be running in under 30 days.

What is 7shifts used for?

7shifts, on the market since 2014, is an employee scheduling software product built for small businesses and enterprises. Its modules include Scheduling, Time clocking, Team communication, Labor compliance, and 6 more.

What are the best alternatives to 7shifts?

In our employee scheduling software ranking, the highest-scored products other than 7shifts are Deputy, When I Work, and Sling. Compared side by side, by reason to switch: 7shifts alternatives.

What are the pros and cons of 7shifts?

Strengths documented on the vendor’s own pages: built for restaurant shifts, free plan for small restaurants, and payroll that reads hours and tips. It is less suited to businesses outside food service: 7shifts is built for restaurants and buyers who want a fixed US price online: plan prices vary by location.

Does 7shifts have an API?

Yes. 7shifts offers an open API (REST) to customers, with webhooks for event updates.

What does 7shifts integrate with?

7shifts lists 61 integrations, including Toast, Square, Lightspeed, Clover, and 9 more. Every documented connection: 7shifts integrations.

Is 7shifts good for small businesses?

7shifts lists small businesses among the company sizes it is built for (small businesses and enterprises). It ranks #7 of 10 in our employee scheduling software for small businesses.

Get 7shifts pricing for your team

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What changed

  1. Pricing7shifts now publishes some of its prices; it previously published all of them.

  2. Integrations7shifts updated its notable integrations: added SpotOn, Heartland and 2 more; no longer lists Aloha POS.

  3. PublishedFirst published.

Vendor? Reach buyers comparing 7shifts

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.