Planday Review
by Planday Ltd
Planday is a London-based scheduling and workforce management platform for shift teams in hospitality, retail and care, with time tracking, absence management and 34 integrations. The Plus plan has a 30-day free trial; Pro is custom-priced.
- Company size
- Small businesses, mid-market companies, enterprises1
- Pricing model
- Tiered plans1
- Free trial
- Yes1
- Integrations
- 342
Best for
- Hospitality, retail, hotel and care teams running shift rotas across several sites
- Teams that want scheduling tied to POS revenue and payroll integrations
- Businesses that want an ISO 27001-certified scheduling vendor
Not ideal for
- Buyers who need published US dollar pricing before talking to sales
Also listed in
How we evaluated Planday
This review rests on the 19 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.
Our verdict
Planday fits shift-based hospitality, retail, hotel and care businesses that want rotas, a punch clock, absence management and payroll exports in one tool, with revenue integration and reporting. It has run since 2004, holds ISO 27001 certification, and offers a 30-day free trial of Plus without a credit card. It is less suited to US buyers who want a dollar price online: plan prices are shown in euros or pounds, and Pro is custom.
Strengths
Wide integration list
The integrations page lists 34 connections across payroll (Xero, ADP, Paychex, QuickBooks Online, TriNet), point of sale (Square, Clover, Lightspeed) and HR (Personio).
Evidence: Native integrations: 342
Scheduling with absence and time tracking
Starter covers scheduling, simple time tracking, working time rules and basic payroll reporting; Plus adds leave and absence management, payroll and revenue integrations and API access; Pro adds auto-scheduling and custom planning metrics.
Evidence: Shift scheduling: Yes3
Mobile app with swaps
The iOS and Android app lets staff clock in, message and request shift swaps, and managers approve swaps from anywhere.
Evidence: Mobile apps: iOS, Android4
ISO 27001 and schedule audit logs
Planday states ISO 27001 certification and offers downloadable logs of schedule creations, changes and deletions.
Evidence: ISO 27001: Yes5
Weaknesses
Pro pricing is custom and USD prices unpublished
Pro is 'Customised pricing' and the pricing page lists Starter and Plus only in non-US currency, so US buyers cannot confirm dollar pricing from it.
Evidence: Price transparency: Partly published1
Minimum user counts
Starter needs at least 5 users and Plus at least 10, and users are billed in bundles of five.
Evidence: Minimum employees: 51
Extra fees
SMS messages are charged per message and onboarding help is a paid service. The Plus plan adds a monthly subscription fee to its per-user price.
Evidence
Extra costs: Paid onboarding services on request, A fee for each SMS sent through Planday1
Price at a glance
Quick answers
- How much does Planday cost?
- Planday has Starter, Plus and Pro tiers. Starter and Plus are priced per user per month and Pro is custom, but the pricing page shows no US dollar prices, so ask Planday for a US quote.Based on Pricing model: Tiered plans1
- Does Planday have a free trial?
- Yes. You can try the Plus package free for 30 days, with no credit card required.Based on Free trial: Yes1
- Does Planday integrate with QuickBooks?
- Yes. QuickBooks Online is listed on the integrations page, alongside Xero, ADP, Paychex and Sage 50.Based on Notable integrations: Xero, QuickBooks Online, ADP, Paychex, TriNet, Sage 50, Personio, Square, Clover, Lightspeed2
- Does Planday have a mobile app?
- Yes. The Planday app is available on iOS and Android.Based on Mobile apps: iOS, Android4
Coverage of core employee scheduling software capabilities
Each core capability we evaluate in Employee Scheduling Software, checked against Planday’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 11 core capabilities
Employee Scheduling Software
Specifications
Planday integrations
15 integrations we document, by how they connect. Planday says it has 34 integrations.
Native integrations: A–S
Native integrations: S–Z
Planday integration coverage
The 10 apps that employee scheduling software products document most often, and whether Planday documents each.
7 of the 10 most-connected apps documented by Planday; median of the 13 products compared: 6
- QuickBooks · documented by 11 of 13
- Paychex · documented by 10 of 13
- ADP · documented by 9 of 13
- Gusto · documented by 8 of 13
- Square · documented by 7 of 13
- Clover · documented by 6 of 13
- Lightspeed · documented by 6 of 13
- Xero · documented by 5 of 13
- Zapier · documented by 5 of 13
- Paycom · documented by 4 of 13
Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 13 live employee scheduling software products. Not documented does not mean not possible.
Where it ranks
- #4 of 10 scoredEmployee Scheduling Software
- #5 of 9 scoredWorkforce Management Software
- #4 of 7 scoredEmployee Scheduling Software for Enterprises
- #2 of 5 scoredEmployee Scheduling Software for Hospitality
- #4 of 5 scoredEmployee Scheduling Software for Mid-Sized Companies
- #2 of 7 scoredEmployee Scheduling Software for Retail
- #6 of 10 scoredEmployee Scheduling Software for Small Business
Planday alternatives
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When I Work63% similar
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Sling45% similar
Compare Planday
Security and compliance
About Planday Ltd
Official profiles
Planday: frequently asked questions
Does Planday have an API?
Yes. The Plus plan includes access to integrations and the API.
Is Planday ISO 27001 certified?
Yes. Planday states it holds ISO 27001 certification.
Is Planday legit?
Yes. Planday Ltd is registered in England and Wales, has operated since 2004 and holds ISO 27001 certification.
What is Planday used for?
Planday is an employee scheduling software product built for small businesses, mid-market companies, and enterprises. Its modules include Scheduling, Time and Attendance, Payroll preparation, Employee app, and 5 more.
Which is better, Planday or Deputy?
Our Planday vs Deputy comparison sets out when each one fits.
What are the pros and cons of Planday?
Strengths documented on the vendor’s own pages: wide integration list, scheduling with absence and time tracking, and mobile app with swaps. It is less suited to buyers who need published US dollar pricing before talking to sales.
Is Planday good for small businesses?
Planday lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises), with a minimum of 5 employees. It ranks #6 of 10 in our employee scheduling software for small businesses.
How this page was made
What it is built from
19 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 14, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Independent review
Passed our independent review on Nov 2, 2026. How we review
Hands-on testing
We have not tested Planday hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
Is Planday right for your team?
Answer one quick question to see the 2 alternatives that fit you best.
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.We may earn a fee.
How we make money
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.
PlandayLeadChange Score 8.4
What changed
FeaturesWe updated Planday’s AI features: we now list Auto Schedule and Intelligent Shift Assignment and no longer list AI-powered rotas.
PricingWe no longer list 1 extra cost for Planday.
PublishedFirst published.
Sources
The 12 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.
Quotes from the sources
- Planday planday.com/pricing“For larger organisations with advanced workforce management operations and reporting needs” “Per user/month Min. 5 users / Upgrade or cancel anytime”
- Planday planday.com/how-it-works/integrations“When you connect Planday with Xero, your shift data flows into payroll with less manual work and more accuracy.” “When you integrate Planday with TriNet, your scheduling data flows directly into TriNet’s payroll engine — less friction, fewer errors.”
- Planday planday.com/how-it-works/scheduling
- Planday planday.com“Work from anywhere, with the Planday app (on iOS and Android) that lets your team clock-in, communicate and more” “Auto Schedule builds your rota in seconds. Intelligent Shift Assignment ranks the best cover options.”
- Planday planday.com/how-it-works/compliance“Enterprise-grade data protection with our ISO 27001 certification”
- Planday planday.com/how-it-works/app/for-employees
- Planday planday.com/how-it-works/app/for-managers
- Planday planday.com/how-it-works/reporting/staff-costs
- Planday planday.com/how-it-works/scheduling/templates
- Planday planday.com/how-it-works/communication/messenger
- Planday planday.com/about“Our AI bot Otto provides initial help, but our customer experience team are always available, should you need them” “Since 2004, Planday has been on a mission to make shift work simple, reliable and fair, for everyone”
- Planday planday.com/how-it-works/compliance/security“Planday helps you stay GDPR compliant, so confidential data stays confidential”
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