Planday Review
by Planday Ltd
Planday is a London-based scheduling and workforce management platform for shift teams in hospitality, retail and care, with time tracking, absence management and 34 integrations. The Plus plan has a 30-day free trial; Pro is custom-priced.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Tiered plans
- Free trial
- Yes
- Integrations
- 34
Best for
- Hospitality, retail, hotel and care teams running shift rotas across several sites
- Teams that want scheduling tied to POS revenue and payroll integrations
- Businesses that want an ISO 27001-certified scheduling vendor
Not ideal for
- Buyers who need published US dollar pricing before talking to sales
How we evaluated Planday
This review rests on 19 facts checked against Planday’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Planday fits shift-based hospitality, retail, hotel and care businesses that want rotas, a punch clock, absence management and payroll exports in one tool, with revenue from the point of sale feeding the schedule. It has run since 2004, holds ISO 27001 certification, and offers a 30-day free trial of Plus without a credit card. It is less suited to US buyers who want a dollar price online: plan prices are shown in euros or pounds, and Pro is custom.
Strengths
Wide integration list
The integrations page lists 34 connections across payroll (Xero, ADP, Paychex, QuickBooks Online, TriNet), point of sale (Square, Clover, Lightspeed) and HR (Personio).
Evidence: Native integrations: 34
Scheduling with absence and time tracking
Plans cover scheduling, a phone punch clock, leave and absence management, payroll reporting and wage costs shown while scheduling, with overtime flagged on the rota.
Evidence: Shift scheduling: Yes
Mobile app with swaps
The iOS and Android app lets staff clock in, message and request shift swaps, and managers approve swaps from anywhere.
Evidence: Mobile apps: iOS, Android
ISO 27001 and schedule audit logs
Planday states ISO 27001 certification and offers downloadable logs of schedule creations, changes and deletions.
Evidence: ISO 27001: Yes
Weaknesses
Pro pricing is custom and USD prices unpublished
Pro is 'Customised pricing' and the pricing page lists Starter and Plus only in non-US currency, so US buyers cannot confirm dollar pricing from it.
Evidence: Price transparency: Partly published
Minimum user counts
Starter needs at least 5 users and Plus at least 10, and users are billed in bundles of five.
Evidence: Minimum employees: 5
Extra fees
SMS messages are charged per message, onboarding help is a paid service, and Plus and Pro add a monthly subscription fee.
Evidence: Extra costs: Paid onboarding services on request, A fee for each SMS sent through Planday, Plus and Pro carry a monthly subscription fee
Price at a glance
Pricing model
Tiered plans
Price transparency
Partly published
Free trial
Yes
Contract term
Monthly
Minimum employees
5
Quick answers
- How much does Planday cost?
- Planday has Starter, Plus and Pro tiers. Starter and Plus are priced per user per month and Pro is custom, but the pricing page shows no US dollar prices, so ask Planday for a US quote.Based on Pricing model: Tiered plans
- Does Planday have a free trial?
- Yes. You can try the Plus package free for 30 days, with no credit card required.Based on Free trial: Yes
- Does Planday integrate with QuickBooks?
- Yes. QuickBooks Online is listed on the integrations page, alongside Xero, ADP, Paychex and Sage 50.Based on Notable integrations: Xero, QuickBooks Online, ADP, Paychex, TriNet, Sage 50, Personio, Square, Clover, Lightspeed
- Does Planday have a mobile app?
- Yes. The Planday app is available on iOS and Android.Based on Mobile apps: iOS, Android
Coverage of core employee scheduling software capabilities
Each core capability we evaluate in Employee Scheduling Software, checked against Planday’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 11 core capabilities
Employee Scheduling Software
- Shift scheduling
- Availability and time off
- Open shifts and swaps
- Overtime and labor cost view
- Fair workweek support · not verified yet
- Minor work-hour limits · not verified yet
- Mobile app for staff
- Time and payroll integration
- Templates and auto-scheduling
- Team messaging
- Schedule history
Specifications
Fit
- Industry focus
- Hospitality, Retail, Entertainment and Leisure, Care Homes, Hotels, Fitness and Wellbeing
Product
- Modules
- Scheduling, Time and Attendance, Payroll preparation, Employee app, Team communication, Employee information management, Reporting and Analytics, Integrations, Absence and leave management
- Mobile apps
- iOS, Android
- AI features
- AI-powered rotas
Integrations
- Open API
- Yes
Support
- Support channels
- Help center, live chat, email, phone call-back (Pro)
Planday integrations
15 integrations we documented, by how they connect. Planday reports 34 native integrations in total.
Native integrations: A–S
Native integrations: S–Z
Planday integration coverage
The 10 apps that employee scheduling software products document most often, and whether Planday documents each.
7 of the 10 most-connected apps documented by Planday; median of the 12 products compared: 5.5
- QuickBooks · documented by 11 of 12
- Paychex · documented by 8 of 12
- Gusto · documented by 7 of 12
- Square · documented by 7 of 12
- Lightspeed · documented by 6 of 12
- Clover · documented by 5 of 12
- Xero · documented by 5 of 12
- Zapier · documented by 5 of 12
- ADP · documented by 4 of 12
- ADP Workforce Now · documented by 4 of 12
Integrations each vendor documents (native, marketplace, Zapier or API), 12 live employee scheduling software products. Not documented does not mean not possible.
Where it ranks
- #5 of 10 scoredEmployee Scheduling Software
- #7 of 8 scoredWorkforce Management Software
- #3 of 7 scoredEmployee Scheduling Software for Enterprises
- #2 of 4 scoredEmployee Scheduling Software for Hospitality
- #4 of 5 scoredEmployee Scheduling Software for Mid-Sized Companies
- #2 of 7 scoredEmployee Scheduling Software for Retail
- #5 of 10 scoredEmployee Scheduling Software for Small Business
Planday alternatives
When I Work63% similar
- Shiftboard50% similar
Compare Planday
Security and compliance
- ISO 27001Yes
- GDPR programYes
About Planday Ltd
- Founded
- 2004
- Headquarters
- London, United Kingdom
Official profiles
Frequently asked questions
Is Planday legit?
Yes. Planday Ltd is registered in England and Wales, has operated since 2004 and holds ISO 27001 certification.
Does Planday have an API?
Yes. The Plus plan includes access to integrations and the API.
Is Planday ISO 27001 certified?
Yes. Planday states it holds ISO 27001 certification.
What is Planday used for?
Planday is an employee scheduling software product built for small businesses, mid-market companies, and enterprises. Its modules include Scheduling, Time and Attendance, Payroll preparation, Employee app, and 5 more.
Which is better, Planday or Deputy?
It depends on the team. Choose Planday if: you run hospitality, retail or care teams in Europe. Choose Deputy if: you want a published price in US dollars, from $5 per user a month. The full comparison: Planday vs Deputy.
What are the pros and cons of Planday?
Strengths documented on the vendor’s own pages: wide integration list, scheduling with absence and time tracking, and mobile app with swaps. It is less suited to buyers who need published US dollar pricing before talking to sales.
Is Planday good for small businesses?
Planday lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises), with a minimum of 5 employees. It ranks #5 of 10 in our employee scheduling software for small businesses.
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