Internal Communications
How Internal Communications Software Is Priced
How internal communications software is priced: the pricing models you will meet, what drives the cost and the fees that are easy to miss.
How much internal communications cost
Common pricing models: per employee per month, tiered by headcount, per active user, and platform fee plus modules. Too few vendors publish comparable list prices for us to give a price range; the models and cost drivers below explain what you will be quoted.
Pricing models explained
- Per employee per month. A rate per employee in scope, sometimes with a minimum.
- Tiered by headcount. Fixed price bands by total employees.
- Per active user. Billed for people who use the app or read content.
- Platform fee plus modules. A base fee plus modules such as surveys or SMS.
What drives the price
- Headcount
- Number of channels such as SMS, kiosk and mobile
- Advanced analytics and targeting
- Integrations and SSO
- Languages and translation
Fees to ask about before you sign:
- SMS and messaging fees
- Setup and onboarding services
- Premium analytics or surveys
- Kiosk or digital signage hardware
- Fees for each additional publisher or admin
Frequently asked questions
How much does internal communications software cost?
Most vendors charge per employee per month or by headcount band, with extra fees for messaging, analytics and services. Costs vary by channels and features. Ask for a quote based on your total employees and the channels you need, with every add-on listed.
Changelog
First published.
Get custom internal communications quotes
Tell us your headcount and needs; matching vendors quote for your situation.
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.We may earn a fee.
How we make money
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.