Questco Review
Questco is a PEO founded in 1989 and headquartered in metro Houston, Texas, serving small and mid-sized businesses nationwide with payroll, employee benefits, HR services, workers’ compensation and safety consulting.
- Company size
- Small businesses, mid-market companies
- Pricing model
- Per employee
- Deployment
- Cloud (web portal, mobile-optimized)
Best for
- Small and mid-sized businesses that want an IRS-certified PEO in Texas or nationwide
- Employers that want to keep their current benefits plan or broker inside a PEO
- Buyers who want the onboarding fee and benefits commissions explained up front
Not ideal for
- Buyers who need published per-employee rates
- Teams that need a native mobile app (none named on its site)
How we evaluated Questco
This review rests on 15 facts checked against Questco’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Questco is a Houston-area PEO founded in 1989 and IRS-certified since 2018 that serves small and mid-sized businesses nationwide with payroll and tax remittance, a large group medical plan or your existing plan, HR advisors, workers’ compensation and safety visits. Fees depend on headcount and services chosen; the onboarding fee equals one month of administrative costs, with setup starting at least 30 days ahead.
Strengths
Certified PEO
QUESTCO HR LLC has been on the IRS list of certified PEOs since October 1, 2018.
Evidence: IRS-certified PEO since: October 1, 2018 (QUESTCO HR LLC)
Benefits flexibility
Keep your existing plan and broker, use Questco as broker of record, or join its large group medical plan.
Evidence: Key features: Customized Service Plan per client, Large group medical plan with thousands of participants, Works with your existing benefits plan and broker or serves as broker of record, Employee portal in English and Spanish, Net Promoter Score four-year average of 70
Stated fee terms
The onboarding fee equals one month of administrative costs, and carrier commissions are built into premiums and disclosed at renewal.
Evidence: Implementation fee: Onboarding fee equal to one month of administrative costs
Payroll taxes remitted
State and federal payroll tax remittance is part of its payroll service.
Evidence: Automatic tax filing: Yes
Weaknesses
No published rates
Pricing depends on the number of employees and services chosen and is quoted.
Evidence: Pricing model: Per employee
Onboarding fee
New clients pay an onboarding fee equal to one month of administrative costs.
Evidence: Implementation fee: Onboarding fee equal to one month of administrative costs
Price at a glance
Pricing model
Per employee
Price transparency
Quote only
Quick answers
- How does Questco price its PEO?
- In most cases costs are based on the number of employees and the services chosen; rates are quoted.Based on Pricing model: Per employee
- Does Questco charge an onboarding fee?
- Yes. It equals one month of administrative costs, and setup starts at least 30 days in advance.Based on Implementation fee: Onboarding fee equal to one month of administrative costs
- Are broker commissions added to Questco’s prices?
- No. Carrier commissions on the Questco Health and Welfare Benefits Plan are built into the premiums, so nothing extra is added to the bill.Based on Extra costs: Onboarding fee (one month of administrative costs), Carrier commissions built into premiums on the Questco Health and Welfare Benefits Plan
- Is Questco a certified PEO?
- Yes. QUESTCO HR LLC has been on the IRS list of certified PEOs since October 1, 2018.Based on IRS-certified PEO since: October 1, 2018 (QUESTCO HR LLC)
Coverage of core PEO services capabilities
Each core capability we evaluate in PEO Services, checked against Questco’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 10 core capabilities
PEO Services
- Co-employment arrangement · not verified yet
- Payroll and tax filing
- Group benefits access
- Workers' compensation
- HR advisory support
- Compliance support
- Risk and safety services
- HR and payroll technology
- Reporting
- Exit and transition support · not verified yet
Specifications
Fit
- US states supported
- Nationwide
Product
- Modules
- Payroll, Employee benefits, HR services, Workers’ compensation, Safety consulting, HR technology
Where it ranks
- #22 of 24 scoredPEO Services
- #18 of 20 scoredPEO Services for Mid-Sized Companies
- #20 of 23 scoredPEO Services for Small Business
Questco alternatives
Implementation and support
- Typical implementation
- Setup begins at least 30 days before the start date
- Implementation fee
- Onboarding fee equal to one month of administrative costs
- Support channels
- Phone, web form, client service and HR experts
About Questco
- Founded
- 1989
- Headquarters
- Metro Houston (The Woodlands), Texas, US
Official profiles
Questco: frequently asked questions
Where is Questco based?
Its headquarters is in metro Houston, Texas, and it serves clients nationwide.
Can I keep my benefits broker with Questco?
Yes. You can keep your existing plan and broker, use Questco as broker of record, or join its large group medical plan.
How long does Questco setup take?
Questco sets everything up at least 30 days before the start date.
Does Questco include workers’ compensation?
Yes. It gives access to workers’ compensation insurance, with safety evaluations and periodic site visits.
What is Questco used for?
Questco, on the market since 1989, is a PEO services product built for small businesses and mid-market companies. Its modules include Payroll, Employee benefits, HR services, Workers’ compensation, and 2 more.
Is Questco legit?
Questco is sold by the company of the same name, which was founded in 1989 and is headquartered in Metro Houston (The Woodlands), Texas, US.
What are the best alternatives to Questco?
In our PEO services ranking, the highest-scored products other than Questco are Justworks, TriNet, and PrestigePEO. Compared side by side, by reason to switch: Questco alternatives.
What are the pros and cons of Questco?
Strengths documented on the vendor’s own pages: certified PEO, benefits flexibility, and stated fee terms. It is less suited to buyers who need published per-employee rates and teams that need a native mobile app (none named on its site).
Get Questco pricing for your team
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