Zoho People Review
by Zoho Corporation Pvt. Ltd.
Zoho People is a cloud HR system for onboarding, employee records, attendance, leave, help desk, performance and learning, with the Zia AI assistant.
- Company size
- Small businesses, mid-market companies
- Pricing model
- Per user
- Free trial
- Yes
- Deployment
- Cloud
Best for
- Small and mid-sized teams that want a published per-user HR price
- Companies already using Zoho apps such as Recruit, Expense or Payroll
- Teams of up to 3 users that can work within the free edition
Not ideal for
- Organizations above 500 users that need a self-serve price (they are quoted)
- US buyers who need the Zoho Payroll integration (listed for India and GCC countries)
How we evaluated Zoho People
This review rests on 25 facts checked against Zoho People’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Zoho People is a cloud HR system from Zoho Corporation covering onboarding, employee records, attendance, leave, help desk, performance, compensation and learning, with the Zia AI assistant. US prices start at US$3 per user a month billed annually, with a free edition for up to 3 users and a 30-day trial.
Strengths
Published per-user prices
Four paid plans from US$3 to US$8 per user a month billed annually, or US$4 to US$10 billed monthly.
Evidence: Starting price per employee: $3/user/mo
Free edition and trial
A free edition for up to 3 users and a 30-day trial of any plan.
Evidence: Free plan: Yes
Certifications
Zoho states SOC 2 Type 2 and ISO/IEC 27001, and Zoho People offers HIPAA features for ePHI fields.
Evidence: SOC 2 Type II: Yes
Broad module set
Onboarding, records, attendance, shifts, leave, timesheets, help desk, performance, OKR, compensation, LMS and engagement.
Evidence: Modules: Onboarding, Employee management, Attendance management, Shift management, Leave management, Timesheets, HR help desk, Document management, Offboarding, Performance management, OKR, Compensation, LMS, Employee engagement, HR analytics
Weaknesses
Payroll integration by region
The integrations page lists Zoho Payroll for India and GCC countries and Xero payroll for the UK and Australia.
Evidence: Notable integrations: Zoho Payroll, Zoho Recruit, Zoho Expense, Microsoft Teams, Slack, QuickBooks, Google Workspace, DocuSign, Adobe Sign, Zapier
Extras priced separately
Taxes, premium support, Jumpstart setup and advanced analytics through Zoho Analytics are outside the plan price.
Evidence: Extra costs: Local taxes (VAT, GST, etc.), Premium support, Jumpstart setup with product experts, Advanced analytics requires a Zoho Analytics subscription
Price at a glance
Starting price per employee
$3/user/mo
Pricing model
Per user
Price transparency
Published
Free trial
Yes
Free plan
Yes
Contract term
Monthly
Zoho People cost at 10 to 100 employees
- Essential HR$3/user/mo
- Workforce$5/user/mo
- Talent$5/user/mo
- Enterprise$8/user/mo
| Employees | Essential HR | Workforce | Talent | Enterprise |
|---|---|---|---|---|
| 10 | $30/mo | $50/mo | $50/mo | $80/mo |
| 25 | $75/mo | $125/mo | $125/mo | $200/mo |
| 50 | $150/mo | $250/mo | $250/mo | $400/mo |
| 100 | $300/mo | $500/mo | $500/mo | $800/mo |
Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.
Quick answers
- How much does Zoho People cost?
- For US buyers, Essential HR is US$3 per user a month billed annually (US$4 monthly); Workforce and Talent are US$5 and Enterprise US$8 billed annually.
- Does Zoho People have a free plan?
- Yes. The free edition is free forever for up to 3 users.Based on Free plan: Yes
- Does Zoho People have a mobile app?
- Yes, for iOS and Android.Based on Mobile apps: iOS, Android
- Is Zoho People SOC 2 and ISO 27001 certified?
- Zoho states it is SOC 2 Type 2 compliant and ISO/IEC 27001 certified for its cloud services.Based on SOC 2 Type II: Yes
Coverage of core HRIS software capabilities
Each core capability we evaluate in HRIS Software, checked against Zoho People’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
10 verified of 11 core capabilities
HRIS Software
- Employee records
- Job and org structure · not verified yet
- Payroll integration
- Onboarding and documents
- Time off and absence rules
- Benefits administration
- Reporting
- API and integrations
- Permissions and privacy
- Self-service
- Workflows
Specifications
Fit
- Countries supported
- 165+ countries
Product
- Modules
- Onboarding, Employee management, Attendance management, Shift management, Leave management, Timesheets, HR help desk, Document management, Offboarding, Performance management, OKR, Compensation, LMS, Employee engagement, HR analytics
- Mobile apps
- iOS, Android
- AI features
- Zia AI assistant, Guided system setup, Voice-based interactions, Smart leave planning, Instant policy summarization, AI writing assistant
Integrations
- Open API
- Yes
- Webhooks
- Yes
Zoho People integrations
Native integrations
Connected through Zapier
Zoho People integration coverage
The 10 apps that HRIS software products document most often, and whether Zoho People documents each.
4 of the 10 most-connected apps documented by Zoho People; median of the 18 products compared: 4
- QuickBooks · documented by 10 of 18
- Slack · documented by 9 of 18
- Xero · documented by 8 of 18
- Checkr · documented by 7 of 18
- Greenhouse · documented by 7 of 18
- Deputy · documented by 5 of 18
- Employee Navigator · documented by 5 of 18
- Google Workspace · documented by 5 of 18
- Indeed · documented by 5 of 18
- Okta · documented by 5 of 18
Integrations each vendor documents (native, marketplace, Zapier or API), 18 live HRIS software products. Not documented does not mean not possible.
Where it ranks
- #3 of 19 scoredHRIS Software
- #1 of 1 scoredPTO & Leave Management
- #1 of 1 scoredFree HRIS Software
- #2 of 16 scoredHRIS Software for Mid-Sized Companies
- #2 of 9 scoredHRIS Software for QuickBooks
- #2 of 16 scoredHRIS Software for Small Business
- #2 of 8 scoredHRIS Software for Xero
- #1 of 1 scoredFree PTO & Leave Management
- #1 of 1 scoredPTO & Leave Management for Mid-Sized Companies
- #1 of 1 scoredPTO & Leave Management for Small Business
Zoho People alternatives
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
- HIPAAYes
- Single sign-onYes
Implementation and support
- Support channels
- Email, Premium support, Virtual classroom training
- Support hours
- 24/5 email support on all plans
Zoho People: frequently asked questions
Does Zoho People have an API?
Yes. Zoho People publishes APIs for forms, cases, timesheets, onboarding, leave, attendance and more, and supports webhooks.
Who can use Zoho People?
Any organization: the free edition covers up to 3 users, the four paid plans are priced per user for organizations of up to 500 users, and larger ones ask Zoho for a quote. Zoho says organizations in 165+ countries use it for HR.
What is Zoho People used for?
Zoho People is a HRIS software product built for small businesses and mid-market companies. Its modules include Onboarding, Employee management, Attendance management, Shift management, and 11 more.
What are the best alternatives to Zoho People?
In our HRIS software ranking, the highest-scored products other than Zoho People are Rippling, BambooHR, and Namely. Compared side by side, by reason to switch: Zoho People alternatives.
What are the pros and cons of Zoho People?
Strengths documented on the vendor’s own pages: published per-user prices, free edition and trial, and certifications. It is less suited to organizations above 500 users that need a self-serve price (they are quoted) and US buyers who need the Zoho Payroll integration (listed for India and GCC countries).
What does Zoho People integrate with?
Zoho People documents integrations, including Zoho Payroll, Zoho Recruit, Zoho Expense, Microsoft Teams, and 6 more. Every documented connection: Zoho People integrations.
Is Zoho People good for small businesses?
Zoho People lists small businesses among the company sizes it is built for (small businesses and mid-market companies); for 10 employees its lowest published plan comes to $30 a month. It ranks #2 of 16 in our HRIS software for small businesses.
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